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“Stay here! Great staff, nice rooms, bathrooms are a delight.”
Review of Royal Garden Hotel

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Royal Garden Hotel
Ranked #90 of 1,068 Hotels in London
Certificate of Excellence
Stockholm, Sweden
Level 6 Contributor
157 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Stay here! Great staff, nice rooms, bathrooms are a delight.”
Reviewed 24 February 2012

I have bern to London ovet a 150 times.
Usually stay at the Park Lane, St James Club or the Metropolitan.
The staff at the Royal Gardens were really nice, warm and very service minded. Rooms were spotless and housekeeping did a brilliant job.
The beds were excellent, nice rooms, mine overlooked the park ehich was lovely.
Best was piping hot water, high pressure Grohe Rain Showers and hand showers.
One complaint was that my room was slightly warm. I did not complain though as it was not too uncomfortable.
I highly recommend this hotel and congratulatipns to the Hotel Manager who has created a highly motivated team
at his hotel. Applause!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank starfighter56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graham B, General Manager at Royal Garden Hotel, responded to this review, 1 March 2012
Dear Guest,

Thank you for your lovely comments. I am very happy to know you enjoyed your stay at the Royal Garden Hotel.

I am however disappointed that you found the temperature in your room to be slightly warm. Our dedicated Technical Services team is available to investigate at any time, so please do contact them if you ever have a problem with your room in the future.

We look forward to seeing you again.

Warm regards,

Graham Bamford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Cleanliness
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English first
Level 4 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 February 2012

Have stayed here for business and then revisited with my family and then another occasion used the car park £35 for all day in this location is a brilliant price. Can't fault anything. Service was excellent very clean. Pleasant staff very helpful. And so close to science/history museum and harrods. Will stay here again.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vickip73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graham B, General Manager at Royal Garden Hotel, responded to this review, 2 March 2012
Dear guest,

Thank you for your positive feedback and I am delighted you enjoyed the hotel both for business and leisure trips.

Please keep an eye on the hotel website as we have a host of activity this summer season that may interest you.

We look forward to seeing you again soon,

Graham Bamford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 February 2012

Excellent but not pretentious, very good location close to Kensington gardens. The rooms were clean and very nice.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeanneDiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graham B, General Manager at Royal Garden Hotel, responded to this review, 24 February 2012
Dear guest,

Thank you for taking the time to post your positive feedback and I am glad you enjoyed the atmosphere of the Royal Garden Hotel. I am happy to know you particularly liked our rooms as they have recently been refurbished.

We look forward to seeing you again in the near future,

Graham Bamford
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Lisbon, Portugal
Level 5 Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 18 February 2012

Stayed for 5 nights on a business trip. Location is good, several shops around, tube station 3mn walk.

Rooms are big (for London standards) comfortable, mine had a view to the park which was nice. Breakfast on the top floor restaurant is an amazing experience, great view. Allow you an extra time to enjoy all your eyes want to see. The bar also works at night, but closes early in the evening (as London in general).

Staff friendly enough, expect to pay for your wi-fi. Comfortable bed.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jpfcoelho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level 5 Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 February 2012

We stayed on the refurbished 2nd floor and it was very comfortable, as usual the Breakfast was so delicious and Staff are really helpful and courteous. I am sure we had ironing facilities in our room when we stayed previously > and for a 5* Hotel a few biscuits on Coffee/tea tray would'nt go amiss !

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank starryknightKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graham B, General Manager at Royal Garden Hotel, responded to this review, 20 February 2012
Dear guest,

Thank you for your comments following your last stay with us as I’m delighted to know your visit was very comfortable. However, I am concerned by your experience with our in-room facilities.

We do have ironing facilities that are available upon request. You may not have been aware of this, so please call our Valet team next time and they will deliver them to your room.

I will certainly share your comment suggesting the addition of biscuits with the coffee and tea tray with the team. This is a valid point and we will see what can be done.

I do hope that you return to the hotel soon.

Best regards,

Graham Bamford
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Additional Information about Royal Garden Hotel

Property: Royal Garden Hotel
Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Region: United Kingdom > England > London > Kensington and Hyde Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#30 Family Hotel in London
#31 Spa Hotel in London
#82 Luxury Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
Price range (per night): $376 - $734
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Official Description (provided by the hotel):
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 
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Also Known As:
Royal Garden London
Hotel Royal Garden

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