Anonymous but efficient hotel. Rooms are nice, Wi-Fi very good and surprisingly so so fitness center for such a large hotel (limited and older machines). Very busy area of London and best acceded by the Underground.More
- Free Wifi
Anonymous but efficient hotel. Rooms are nice, Wi-Fi very good and surprisingly so so fitness center for such a large hotel (limited and older machines). Very busy area of London and best acceded by the Underground.MoreShow less
I am pleased to learn you had a pleasant stay with us.
I am glad that you found your room comfortable, and that you found the WIFI connection very stable. Our hotel is indeed close to the transportation links, so I am pleased you were able to take advantage of this.
We hope that you will consider staying with us again in the near future.
I arrived early and was prepared to leave my luggage with the concierge when I was pleasantly surprised when the hotel allowed me to check in then. Rooms are clean and location central. Within walking distance to my interesting tourist site
Thank you for your review. I am pleased to learn that you were able to check in earlier than the guaranteed check in time of 3pm, and that you were impressed with the cleanliness of the rooms and location of the hotel.
We hope to see you again in the near future.
I have stayed in this Hilton before and it was terrific in the past. Pleased to say that hasn't changed. Got room 1818, a Mayfair Suite which had a separate living area and work space. Check in was excellent and service at the breakfast buffet was quick and very good. For business or pleasure this is a first rate hotel in a great location by Hyde Park Corner tube station.
Thank you for your 5 star review, and I am pleased that you thoroughly enjoyed your Mayfair Suite which you found very spacious.
I am also glad that you were looked after very well by the staff, and that the hotel's location was convenient for you.
We hope to see you again soon.
We recently stayed at the London Hilton Park Lane to celebrate my wife's birthday. The hotel provided an excellent service with a comfortable room, friendly staff and nice food to make the occasion special.
Dear Alan B,
I am glad that you chose to stay with us to celebrate your wife's birthday, and that the service you received truly met your expectations.
We hope that you will return to us in the near future.
The room was freezing the heating didn’t work
The adjoining means the noise comes into your room
And he was talking all night
God knows who to which kept me awake all night
Location is excellent but is it worth the value?
Thank you for your feedback in regards to the heating not working in your room. I've worked with maintenance to fix the issue, however I apologize that it wasn't resolved sooner.
We also regret that the noise coming from the other room was disruptive to you, as we understand how important it is to have a good night sleep.
Thank you again for your review and I invite you to stay with us the next time you return to the area.
I had the opportunity to stay here for a night and views from the bar and the Room were definitely stunning. Due to a corporate event the Excutive Lounge was closed and the breakfast seemed more busy than usual.
Location is excellent if you like Arab or Lebanese food. Good choice in walking distance.
Dear Thomas H,
I am pleased to read you had a lovely stay with us recently, and that you were greatly impressed with the views from the hotel. I am also glad that you enjoyed the hotel's central location and that you were able to explore the hotel's surroundings.
We hope to see you again soon.