We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Stay in a Wonderful Location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
London Marriott Hotel County Hall
Ranked #161 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 28 November 2012

Central London can be a noisy place however the Thames and the entrance courtyard offer an effective buffer to traffic sounds.Then, the rooms have an additional sliding window fitted over the original that creates another layer of insulation from cold and sound. Brilliant!

This hotel is beautiful; A stunning Edwardian Baroque style building that was once the seat of government for the London County Council. Take time to explore the detail both inside and out! The library is particularly impressive.

The attention to detail in the guest rooms and common areas is notable - On the practical side, our room even had a US 110 volt plug-in by the desk.

Executive lounge: The food service was very good; the hours of service quite generous and even during the 'closed' hours still accessible for self-service coffee and beverages in the fridges. The breakfast offered was very complete with eggs and bacon in addition to the usual cereal, yogurt, fruit and cheeses. The wine and hor d'oeuvres in the evening are excellent.

Then, there is the view. I highly recommend splashing out and getting a room with a view of big Ben or at least a river view. You will not be disappointed. How delightful to hear the chimes of Big Ben (with the clang softened to velvety tones by the insulating windows) as you drift off to sleep....

London is most certainly a city to do some walking in and this hotel is the perfect launching point. All the great places to see are within a 45 minute walk; but take your time and explore the details along the way. If you are not up for the walk, the Underground is nearby or take a cab. London cabbies are the best in the world. Period.

Room Tip: Spend the extra and go for the river view or Big Ben view-- after all this is London.....
See more room tips
  • Stayed: November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mamatres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (2,699)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,787 - 1,791 of 2,699 reviews

Reviewed 28 November 2012

If you decide to stay at the London Marriott County Hall, you better be prepared to walk. Unless you are well-heeled or on a big enough expense account to have the very attentive and professional doormen summon taxis for you, you will be getting a lot of walking done. The nearest Tube stations are Waterloo and Westminster, both several hundred yards from one of the two doors to the hotel.

But there is also the walk within the hotel to contend with. Some of the rooms seem like they are several hundred yards from the elevator (lift). It is no exaggeration to describe this hotel as "sprawling" and monumental. There is only one set of lifts and they are on the western side of the building. If you get one of the lower number rooms, as we did, you have to transverse three sides of the massive square.

But once you get to the rooms, they are very nice. I would describe them as large by London standards. Our room (309) had a king bed, which allowed for enough extra room for two easy chairs and a small table, set under a large window with an incredible view of the London Eye. The bathroom was also large and had very generous vanity space. If I had one complaint about the bathroom, it was that the side of the tub seemed higher than average, so it was difficult to step into and out of, especially when you are unsure of how slick the tile and tub might be. Large, fluffy towels were provided. The room had ample closet space. The fact that the closet was lighted was a nice touch. The room had a trouser press (I would have preferred an iron). Kettle with tea, coffee and hot chocolate were provided and and an extra touch, packets of biscuits (cookies). There was a well-stocked but expensive mini-bar (3.95 pounds for a juice). Very nice bed linens were on the bed and I applaud the hotel for providing two bathrobes and a pair of slippers. That's a very nice and welcome touch. Drawer space was a little less than I would have hoped for. We were two people, staying for 4 nights, and we easily filled the four drawers provided.

The room seemed very well soundproofed and we heard nothing from either side, above or below us. The only noise we experienced was from the hallway, particularly from the maid's room directly across the hall.

By far, one of the most appealing aspects to this hotel is the remarkable fitness center and spa on the 5th and 6th floor. If having access to a quality gym is an important part of your life, you should highly consider this hotel and you will not be disappointed. This facility compares favorably with high quality gyms in NYC, where we live, and has top-of-the-line equipment and an attentive and professional staff. The locker rooms were excellent and both the men's and women's rooms have sauna, steam room and hot tub. The facility also has a 25 meter lap pool and the water in it was a reasonable temperature for use (not too cold but also not too hot for lap swimming). They make a point to have a fair number of adult only hours so, unlike many hotel pools, it is not overrun with kids. My wife and I also found it helpful that one of us could get showered in the hotel room while the other used the fitness center to get ready. It was a time-saver for us.

We never set food into either the bar or restaurant. We were shocked by the prices of the room service breakfast (18.95 pounds for a continental breakfast? I think not). Luckily, there were a number of places to pick food up just a short distance from the hotel. There is a Starbucks just outside the back door, along with a 24-hour-a-day convenience store which is also an off-license and sells beer and wine. There are three or four restaurants out the back door, too. We ate at Cucina and it was an entirely acceptable Italian meal for a reasonable price (there is also a Greek and Asian restaurant in the same block). A block away there is a cafe with the amusing name "Enough to Feed an Elephant" that made a great egg and bacon sandwich for 2.50 pounds. (Much more reasonable than the continental breakfast at the hotel).

A couple of complaints: Did I mention the long walk inside the hotel from the room to the lifts? Also, the staff was not as forthcoming as the should have been about there being more than one entrance to the hotel. Perhaps there is something about not using the entrance through the library and into the lobby of the County Hall, but it was always unlocked and saved a lot of steps if you needed to go to Waterloo or the Jubilee Gardens area. Also, this is the first Marriott I have been in in years that didn't have a little shop to buy snacks, soda, cookies, etc. in. I missed that. The fact that this hotel charges the rates that it does and then has the audacity to charge 15 pounds per 24 hours for internet access is just beyond me. I know youth hostels and cheap hotels in London that give you wifi for free. To make matters worse, the couple of workstations in the "business center" don't have full internet access. To make matters even worse than that, the internet service stopped working in the middle of the afternoon and I had to go elsewhere to get online (I complained to both Ibahn, the service provider, and the hotel and they took the charges off my bill).

We had a terrific stay and loved the location. We enjoyed the 20 minute walk across the footbridge to the Trafalgar Square and Leicester Square area and seeing the London Eye from our hotel room was a great reminder of exactly where we were.

Room Tip: The lower the room number, the further it seems to be from the elevators (lifts) and ice machines. R...
See more room tips
  • Stayed: November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank divanoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2012

From the time you drive up to the circle driveway surrounded on three sides by buildings, you'll know you're in London. The hotel is in a very old building and Marriott has taken some effort to maintain the character. The location is the best part - near to several Tube stations (Westminster and Waterloo). Walk out the door and jump on the London Eye, or walk across the bridge over the Thames and see Big Ben, Parliament, and Westminster Abby. A couple caveats - the rooms are well appointed but the beds leave a lot to be desired. The one in my room was very lumpy and not at all comfortable to sleep on. Also, if you find yourself with a room on the west side of the hotel, be prepared to have a VERY close view of the London Eye. And with that comes riders having a view into your room. The plus side of the western view is that you see all the traditional London sites. Overall, while this hotel was pricier than most, you'll find it well worth the price you save in cab fare since you can get anywhere you need on the Tube.

Room Tip: Try to get a room away from the Eye, but still on the west side if at all possible.
See more room tips
  • Stayed: May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ChcgoMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2012

We stayed here for a trip to the Theatre so we went in the hotel that much. We were well looked after and had a room with a wonderful view over the Thames from our Room. Dinner was good, the Room was clean and staff very helpful.

Wish we could have stayed their longer.

  • Stayed: November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SmilerP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2012

Overall I had an amazing stay, although the rooms could do with a slight upgrade.

The staff in general over the hotel were what made my stay very satisfactory especially in the Bar area, Jamie was one of the best bar tenders I have had the pleasure to speak to, the supervisor (Nick I think) and the young lady serving us were outstandingly professional and amongst the most polite I have ever had the chance to meet, it is because of these staff members plus more that I will be returning in the new year.

Thank you

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Thomascollis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Southbank
Park Plaza Westminster Bridge London
Southbank
Premier Inn London County Hall Hotel
Southbank
Park Plaza County Hall London
Show Prices
Show Prices
Show Prices
Mayfair
London Marriott Hotel Park Lane
Mayfair
London Marriott Hotel Grosvenor Square
Westminster
St. Ermin's Hotel, Autograph Collection
Show Prices
Show Prices
Show Prices

Been to London Marriott Hotel County Hall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about London Marriott Hotel County Hall

Address: Westminster Bridge Road, London SE1 7PB, England (Formerly Marriott London County Hall)
Region: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#128 Luxury Hotel in London
#131 Family Hotel in London
#205 Romantic Hotel in London
#242 Business Hotel in London
Price Range: $386 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel County Hall 5*
Number of rooms: 206
Official Description (provided by the hotel):
Painted with a signature backdrop, the historic London Marriott Hotel County Hall offers proximity to our city's main attractions. With views of Big Ben, the banks of the River Thames and overlooked by the London Eye, landmarks are a short stroll away from the front doors of our hotel in London, England. Stay with us and hold your events here, as we feature distinctive venues that can accommodate every occasion. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Ctrip TA, HotelQuickly and TripOnline SA so you can book your London Marriott Hotel County Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott London County Hall Hotel London
London Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing