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“More than average, but for this price not really VERY good” 4 of 5 bubbles
Review of Lancaster London

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Lancaster London
Ranked #235 of 1,089 Hotels in London
Certificate of Excellence
Berlin, Germany
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“More than average, but for this price not really VERY good”
4 of 5 bubbles Reviewed 6 March 2012

Location (8/10): Walk out the door and you are in Hyde Park one of the largest parks in central London. Walk 5 minutes in the other direction and you get to Paddington Station a central railway terminus and subway complex. Best thing: You can catch the Heathrow Express there that brings you in 15 minutes to the airport.

Service (8/10): I actually hate it, when they charge 30 Pounds in advance to your credit card. When I take something out of the mini bar, I pay for it the next day. When I make a phone call from the room, I pay for it the next day… Charging my credit card in advance tells me ‘we don’t trust you. You are a potential thief.’ Not a very nice first impression. The concierge guys however where very nice and very helpful.

Gym (0/10): A hotel in this price category without a gym? Kind of ridiculous. However: Hyde Park is next door. Maybe one of the nicest places in the world to take a run in the morning.

Breakfast (7/10): A very (!) nice breakfast room. Quality and quantity is very good. Coffee is is just okay and espresso or cappuccino cost extra.

Internet Connection (0/10): Ridiculous expensive. Something I really don’t understand. In more or less every coffee shop I can get free Wifi – but in an expensive hotel not. Can anyone explain?

Room (8/10): Everything was high standard and clean.

As you can see, I have some mixed emotions about the Lancaster London. The location is really great and the hotel is in a very nice area. More or less everything is high standard. But the room was rather expensive. And with no wifi and no gym – I probably will not stay there again. But don’t worry: if you decide to go there it is definitely not a bad choice.

  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,421 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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paris
1 review
5 of 5 bubbles Reviewed 5 March 2012

facing hyde park - nice location
this is a real top service hotel - always very clean, room service perfect, rooms perfect and employee always ready to help
always using this hotel when coming in London

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank c g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 March 2012

Was an expensive hotel and most of the price I think was due to the location.

Reception staff spoke English but not very well.

Parking was limited. It is Central London mind you. Doormen were helpful it finding a parking spot else where.

Room was a little on the small side. Bathroom was tiny. Bidet was not required in such a small space!

I would stay again if I required the location and if I did not have to pay.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Zad84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 4 March 2012

Hotel was ok however the cost per night was very expensive for a very small room. Interior was dated and in urgent need for a re-vamp.

Room Tip: Choose a room with a view of Hyde park
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  • Stayed February 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
1 Thank william820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 3 March 2012

Given that this is a four star hotel and the price of the rooms I was disappointed to find the rooms no bigger, if not smaller than your average Travel Lodge. To add insult to injury wireless access cost an additional £17 per day.

Food was good, silver service a bit over the top. Staff courteous and friendly.

  • Stayed February 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ncdlloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lancaster London

Property: Lancaster London
Address: Lancaster Terrace, London W2 2TY, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#177 Luxury Hotel in London
#206 Business Hotel in London
Price range (per night): $285 - $521
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Official Description (provided by the hotel):
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London

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