We chose this hotel as it was convenient for a meeting in Portland Place and only a short walk from Oxford Street.
We'd initially tried to book over the phone, but it was a painful process, with the first person not understanding English and the second person telling us no rooms were available, despite us seeing rooms available to book via laterooms and other websites.
Upon arrival, check-in was painfully slow – the system surely needs updating - but the foreign staff friendly and helpful. Nice glass lifts and we had an average-sized (for London) room with dated dark decor and carpets but very nice fabrics for curtains and bed throw. Bathroom was roomier than expected, shower hot and fast, bed comfortable, TV with plenty of channels... a comfortable room for a good price.
Breakfast was included in the price we'd paid, but it was a bit of a shambles. Basic cheese & ham plate (with no salami left, despite the room not being busy - had to ask for more to be brought out), tinned fruits (grapefruit, orange, peaches), yoghurts - but again, none left, pastries (yep, you guessed it, none left so had to ask), cereals, juices (plenty of them, but no glasses out - had to ask), pleasant coffee and tea (but had to ask twice for milk to be brought). Nice enough but wouldn't have paid extra for it. People next to us paid the very reasonable £6 for a cooked breakfast, although the mushrooms looked shrunken, bacon had seen better days and sausage and egg were very greasy.
Breakfast moaning aside, it was a comfortable hotel in a good location with a slightly longer than necessary check-in process. Check-out was painless, and we were able to store our luggage there until we came back later.
Probably would stay again, but give the breakfast a miss.
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- Also Known As:
- Grange Fitzrovia London
- Hotel Grange Fitzrovia