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Reviews (2,191)
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Reviewed 7 December 2017

Great bed. Poor service at breakfast - staff very pushy and hovering. Hard chairs in the breakfast room in a hotel costing £125 a night - really! The impression is that they want guests to get in and out as fast as possible.

  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank Rodney B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

Clean and friendly, great place to stay as a family. We enjoyed our time here very much. Breakfast each morning (included) was made special talking to the twins! Room was spacious by European standards. You won't be disappointed!!! Check this place out!

  • Stayed: November 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Jill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017

Our room for 5 nights was up several flights of stairs, so be prepared if you have heavy bags. The room was small, but beautifully set up with shelves, hooks, and amenities--even a pot for tea and coffee! It was meticulously clean, too. We thoroughly enjoyed the hot breakfast served to our table each morning and the friendly morning personnel. The neighborhood is quiet with restaurants within walking distance. Check trip advisor for the ratings and comments before going to them. There is no real view, but the window did open for some fresh air. Overall, we would definitely recommend.

Room Tip: The hotel is very vertical, so ask for lower rooms if you have trouble with stairs.
  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank chriskaia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2017 via mobile

After many many trips to London over the past 45 years, I’ve finally found a hotel I will definitely return to! What to say? First of all, it’s really well looked after. As it’s a family-run Hotel (2 brothers) so they take great pride in every small detail. It’s located on a street just a ten-minute walk from Victoria Station, where there are a ton of small hotels. But Luna-Simone is very clean, no peeling paint, fresh-looking, really well looked after. We had a fairly small room, but very clean, super comfy bed, clean bathroom, and a balcony overlooking the street. Room 8. Very well-soundproofed, and believe me, I’m normally a very light sleeper. I slept like a baby here!! The brothers take care of breakfast, which is excellent. No fruit except for bananas, but fresh orange juice, eggs & bacon, yoghurt & cereal. Another great thing is that bus 24 stops right in front of the door! It goes to Trafalgar & Leister Square, so it’s really easy to get home after a day or evening in the city. The price was very reasonable too, so as I said, I’ll come back again!!!!

Stayed: November 2017, travelled as a couple
2  Thank ateach52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lunasimonehotel, Front Office Manager at Luna & Simone Hotel, responded to this reviewResponded 1 February 2018

Thank you for your kind review on us. It is sincerely appreciated and we do hope we can accommodate you again sometime in the future.

Please be aware that in order to get our best rates, always book directly on our website.

Kind regards

Mark Desira

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017

This B & B is in a great location. It is very close to the tube, & bus stations. The Original Hop on Hop off Bus tour is a 10 minutre walk away. Buckingham Palace, Big Ben & Houses of Parliament, Westminster Abbey are all within an easy 15-20 minute walk. The Pimlico tube is slightly closer then the Victoria station. There are many restaurants in this area. We also found a few corner stores where we were able to buy wine to take to our room. If you don't mind walking a little further, St. James park, Kensington Palace, Harrods, Lady Di's memorial park are also walkable. If not get yourself an Oyster card, which you can get at any tube station, load it up (you get back what you don't use at the end of your trip), this is a HUGE savings. You can get on and off the tube, use if for a block if you're tired...you only pay a max of 6.50(pounds) per day. This is a family run B&B, twin brothers and their family. They are a hoot, and work very hard in the morning serving a hot english breakfast. This is a very clean, basic hotel. If you book directly through their site and have the London Rick Steve"s book you get a discount. The only negative is the stairs. They do not have an elevator. There are 2-3 rooms per level, if your room is #11 you have several flights of stairs to take (drag!) your suitcases up. Our room faced the street, front of B & B and it was reasonably quiet given where we were. It is a tall, narrow, building with approximately 7 floors/flights of stairs. They can also arrange transportation to and from the airport if you like. We also bought our hop on hop off bus tour tickets from them at a discounted price.

Room Tip: If you have trouble with stairs, ask for the room on the main floor or at the top of the first set of stairs.
  • Stayed: August 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Callie866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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