Firstly they put rates up for Weekend (Radio 2 live at Hyde Park), it is very conveniently located. We arrived to find a hotel in the middle of a refit (no advance notice) booked in OK and negotiated the building works to our room (which as luck would have it - had been refitted). Room was a bit small as expected, it was clean and tidy. However, door to balcony could not be locked and even it could have been a strong wind would have blown it apart ! We went out to central London for a meal and returned for a relatively quiet nights sleep, THEN the shock of our 'inclusive' breakfast which consisted of cheap cornflakes and toast (NOT continental or English), the staff conveniently either forgot or could not speak English other than to repeat sorry as they scuttled away when every guest asked about breakfast !!!!!
The refit looked to have been going on for some time, bare walls, bare electric cables hanging for holes in the walls, terrible carpets and plastic sheeting. No clear fire exits or emergency lighting and generally very tired décor. Would not recommend ....More
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