Sent to a room we never booked (not as adverstise) We booked Sapphire put us in Pearl. Attic room no lift. I complained. Given room we actually booked for in Sapphire. Miles better. Breakfast in Pearl which was not a problem. Nice people. No full English but ok. Just ensure the room you booked is the room you are given. Shepherds Bush underground is the better station - Shepherds bush market station and area is five rungs down the ladder.
- Free Wifi