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“Slow internet connection”
Review of Courthouse Hotel

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Courthouse Hotel
Ranked #663 of 1,076 Hotels in London
Reviewed 26 May 2011

Stayed 2 nights using points. Hotel has a great location and a very good staff. Internet was very slow and i could not access yahoo at all in the guest room. When I asked for assistance to check what the problem might be they sent 3 different men from the maintenance dept over a span of 3 hours. They were useless. Finally they gave me the phone # of the IT department but they could not improve the connection. Now i am at full service Hilton Trafalgar and the internet is excellent so I know problem is not with my computer.

Hotel does have 2 old dell computers that HH elite members can use free of charge in the business center (not sure if other guests are charged for use there) so we were able to access yahoo in the business center but I can not return to this hotel as the internet in the guest room is too slow for me to work.

Rooms were ok but they have a very silly frosted window between the bathroom and bedroom so it is not possible to keep the light on in the bathroom at night. And no night light in bathroom. Poor planning. Bathrobe, slippers, window that opened, and a nice variety of quality neutrogena bath products a nice touch.

  • Stayed: May 2011, travelled with family
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2  Thank MomentsNotice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,220 - 1,224 of 1,561 reviews

Reviewed 22 May 2011

The hotel had new rooms and sleek bathrooms, which is a huge step up by London standards. The room was an average size, but because of how the building is situated, almost none of the rooms get natural light. They have a roof bar, which would be nice except for the fact that it was mostly reserved for private parties AND it was literally outside my door which was incredibly loud until about midnight. I am a workout junkie, so Hyde Park was fairly close by for running, however the gym was very, very small.

  • Stayed: June 2010, travelled on business
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4  Thank yankeetravels27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2011

Stayed here for 2 nights in early May while I was in London for business. The Hotel is in a great location whether your stay is for business or pleasure with everything a short walk or tube ride away. The rooms are a great size for central london and the price is very reasonable, especially when you get an upgrade :)!! The breakfast was reasonably priced and the staff are willing to go the extra mile for fussy eaters like myself. I did not dine in the Silk restaurant but the room itself is amazing being the old courtroom and was busy each night. My favourite thing about this Hotel though was the roof bar on the 5th floor which allowed me and my colleagues to have a drink in the sun each evening and then only a short walk down the corridor home :)!! All in all a great stay.

  • Stayed: May 2011, travelled on business
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1  Thank Patrick_IE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2011

I stayed at the Courthouse Hilton Doubletree back in July 2010 but didn't bother leaving a review. After browsing Trip Advisor I was shocked to see that this hotel has had some average/poor reviews and as such wanted to put my positive (belated) review out there!

Staying for 3 nights we were upgraded on arrival and found the warm cookies a bonus! The room was huge and clean and the service was brilliant. The swimming pool, sauna and spa were really handy.

The location of the hotel is incredible, near the theatres, Oxford Street shopping and just basically everything! Breakfasts were great - cereal, fruit, smoked salmon toasts, etc etc

Will definitely stay here again if in London looking for a nice weekend.

Room Tip: Go for the breakfast option!
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  • Stayed: April 2011, travelled as a couple
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3  Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2011

my husband saw a mouse running from the interconnect door from our children room to ours if our daughters had seen it they would have ran out of the hotel and not return. we told the staff about the mouse and was told at first there were not another interconnecting available dont think they believed us anyway but ther another reviewee who also saw a mouse we were told there were no other interconnecting room available but we were moved to another room upon our return from our evening but the room were not not of good standard
after returning from our stay we email our complaint but to add insult to injury they offered us a discount plus breakfast for our next visit.!!!!!!good location if you dont mind sharing a room with a mouse

  • Stayed: April 2011, travelled with family
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9  Thank notahappybunny1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courthouse Hotel

Address: 19-21 Great Marlborough Street, London W1F 7HL, England
Region: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#75 Spa Hotel in London
#371 Luxury Hotel in London
Price Range: $284 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Courthouse Hotel 5*
Number of rooms: 116
Official Description (provided by the hotel):
The Courthouse hotel is a 5 star luxury hotel ideally located in bustling Central London. Our hotel is situated where stylish Mayfair, fashionable Soho and the West End meet and is within walking distance of London's finest shopping streets, tourist attractions and theatreland. A stone's throw away from the famous Liberty London department store, this contemporary design hotel is situated in an old Grade II Listed Magistrates Court, retaining much of its original historical features but with a modern twist. With 116 spacious bedrooms & suites, a trendy cocktail bar, award winning restaurants, gorgeous spa, fitness centre and divine roof terrace, Courthouse Hotel is renowned for intuitive service and comprehensive facilities. Our West End restaurants and bar offer an English buffet breakfast, lunch in our brasserie, a dining experience in Silk which draws on historical references and cocktails created by our Mixologist in the bar. In the summer, exclusively book and enjoy a private BBQ on our roof terrace with views of the London skyline. To complete the full experience, Sanook Spa has all the facilities to help you relax, revitalize and refresh after a busy shopping trip or high-powered meeting. Courthouse Hotel offers a variety of meeting and party rooms for both social & business events. Make your special occasion truly unforgettable at the unique Courthouse Hotel London, where style meets sophistication. ... more   less 
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Also Known As:
The Courthouse Doubletree By Hilton Hotel London
Doubletree Hotel London
Doubletree Hotel Courthouse

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