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MEININGER Hotel London Hyde Park
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Reviews (653)
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19 - 24 of 653 reviews
Reviewed 23 October 2017

This was situated less than a 5 minute walk from the Natural History Museum, and about a 10 minute walk to the Royal Albert Hall. The rooms were nice. They had a nice little cafe by Reception. Cheap stay.

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Tigeriffic69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne S, Manager at MEININGER Hotel London Hyde Park, responded to this reviewResponded 2 November 2017

Thank you for your wonderful review. Nothing pleases us more than hearing that a guest has enjoyed their stay. We are glad that you were happy with so many aspects of your visit.
We hope to see you again soon.
Team Meininger London.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

This is a hostel. I wouldn't call it a hotel. The location is great and close to many underground lines. The property itself is updated and modern. The rooms are not bad. A little small, but for a hostel they were nicer than we expected. However, the bathroom smelled like urine and the shower curtain was disgusting and falling off the track. We informed the front desk numerous times and it still was dirty. Even with daily cleaning - it was not properly cleaned. We asked for some cleaner or disinfectant so we could clean it ourselves but they didn't give it to us. They gave us air freshener. So - there you go. That's what they clean with. Smh.

  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank sohotosoho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne S, Manager at MEININGER Hotel London Hyde Park, responded to this reviewResponded 2 November 2017

Thank you for taking the time to leave us our feedback. We are sorry to see that you were not satisfied with the room cleaning from our housekeeping staff. The rooms are cleaned on a daily basis. We like to apologize for the inconvenience this has brought to you. We are currently in the prcoess of updating all of our hotel rooms and hotel bathrooms.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017

I have stayed in hotels all over Great Britain and the world and can honestly say this hotel has the worst customer service I have ever come across. We arrived with a party of 36 9 and 10 year olds at 3:20pm nice and early to get prepared for our evening at the theatre leaving at 6! After 30 minutes we finally started to be checked in...this took forever despite us having supplied a list of names for each room prior to our arrival! When we complained about the time and how we were being collected at 6 we were told " your schedule is not my problem, our policy is my problem" I couldn't believe my ears...what kind of service is that!?? By 4:45 we finally had our rooms. The hotel knew we were a party of kids and yet they had put our adults around the corner in a different corridor to the kids ??? Surprise suprise nothing they could do leaving us to bunk in together. We dumped cases and headed for dinner which we were told would be at 5... only to find that there was no food ready at 5:20 the food came out...now the hotel knew we were a party of kids and what did they serve us?? Burgers? Chips? No pasta with pesto and wilted salad leaving most of my party hungry.
Breakfast the next day was almost as bad... no bread for toast, no ham no cheese no beans ...all had run out ...we had to ask for some and then wait ...plastic forks as they had run out of proper ones and no hot water for tea
The worst hotel I've ever had the misfortune to be in ...I would suggest your managers attend some customer service training ...and maybe you consider your guests requirements a little more ...

Room Tip: Go elsewhere
  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
3  Thank Adeline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

We stayed with my guides for a long weekend. The rooms are a good size and clean, they are basic but let’s face it you’re not booking the Ritz. The breakfast was a good selection however the room isn’t the biggest and I can get really busy. The location is only 5min walk to glouster road tube station where you can go anywhere in London.

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank claire_eye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 October 2017

Thank you for your wonderful review. Nothing pleases us more than hearing that a guest has enjoyed their stay. We are glad that you were happy with so many aspects of your visit. We hope to see you again soon.

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Reviewed 1 October 2017

I lived there for a weekend. Placed in a beautiful location, you cold reach many museum and attractive places around there. Bedrooms are very clean. Breakfast is very delicious and complete( egg, bacon, jam, bread, orange juice, tea...).

  • Stayed: December 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Silvia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

Thank you so much for your awesome review!
We are very happy to hear that you had a nice stay at our hotel/hostel and that you enjoyed the facilities and services we offer. I will let our staff members know that you appreciated their help. It is great to read that you are thinking of staying with us again. It would be our pleasure!

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