We turned up 30 minutes before our slot of 10.30 am thinking plenty of time to get in ,but after a 50 minutes queue to check in our 4 year old daughter was already restless.
Eventually we made it inside the kidzania area with no explanation how anything works or what to do. Considering this was our first and last visit very bad information.
We decided to then queue up for the shopping experience which took another 20 minutes . She was told to put 6 things in a trolley no more . She then got told to go to a checkout where the staff member scanned in 3 of the items and said you can leave now. I could have taken her to Tesco for that , for much better experience
Secondly we decided to do the smoothie experience after another 25 minute queue to get in , guess what a photographer comes in and starts taking another 4 minutes taking pictures . This place thinks about how much profit it can make at every opportunity. The smoothie experience lasted about 5 mins .
The age range say 4-14 but I really don't think they cater for 4 -5 years old that well and some of the staff expect them to be as confident and understand everything older children would with little patience shown for the younger children.
As the day went on more and more people came in and I'm sure it was busier then the shopping centre itself .There seems to be no limit of people allowed in. The queues get longer and longer . For
Instance the chocolate experience we gave up after 25 mins . Remember your waiting with young. Children they can't wait to long.
Any way after to trying to go on more experiences all the queues were to long we gave up and left and to be honest we're glad to get out of there .
Absolute waste of money for young children . And wish I never went .
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.