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All reviews buckingham palace mini kitchen filtered water great location nespresso machine small kitchenette st james park king room green park within walking distance comfortable bed excellent hotel definitely stay here again minute walk big ben would highly recommend this hotel modern hotel
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Reviewed 7 August 2021 via mobile

Absolutely wonderful stay at this fantastic hotel. The location is great, just a couple of minutes walk from Buckingham Palace. The staff were so helpful, nothing too much trouble. We didn’t eat at the hotel but there is no need as there are wonderful restaurants and cafes within minutes. Would highly recommend this hote if you’re looking for a great location with clean, comfortable rooms. The rooms have microwave, fridge and coffee making machine too which is great

Date of stay: August 2021
Trip type: Travelled with family
Thank btinthome
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tyrone Cinnamon, General Manager at The Resident Victoria, responded to this reviewResponded 7 August 2021

Dear Btinthome

Thank you for your recent review.

It is so great to received such wonderful feedback from our guests. As mentioned our location is great with us being in the heart of Victoria. This provides wonderful transport links in and around London. Not to mention we are located so close to many of the best sights including being right next door to Buckingham Palace.

I am happy to see you were able to try out some of the restaurants in the area. We have many friends of The Resident that offer exclusive discounts to our guests.

Thank you again for your review and we truly appreciate and value the feedback. We look forward to seeing you again soon.

Regards
Tyrone

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Reviewed 6 August 2021

A well managed hotel that is highly recommended to anyone looking to stay in London. All staff members are very accommodating and we as family could not ask for more. One of the nicest hotel that we stayed.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank magnoliapinga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tyrone Cinnamon, General Manager at The Resident Victoria, responded to this reviewResponded 7 August 2021

Dear Magnolia

Thank you for your recent review.

I am so pleased that you enjoyed your stay with us. We are a great hotel for families with our Superior rooms able to accommodate four people. We have a range of options that cater to all travellers.

Thank you for mentioning the team and how great they were. We have a great property but our team is what takes us to the next level. They all go above and beyond to ensure all our guests have an amazing stay.

We look forward to welcoming you back.

Regards
Tyrone

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Reviewed 5 August 2021

Cannot fault our stay at The Resident whatsoever. Fantastic hotel, incredibly lovely staff and made to feel welcome from start to finish. We stayed as the hotel was running the scheme offered to NHS staff, 'Nights on us' and my partner works / worked frontline during Covid. She was welcomed immediately and thanked for all her hard work which was so lovely given we'd only just stepped in the door to check in. A gift was left in the room for her and we felt extremely lucky to be staying here. During the whole stay the staff were fantastic, looked after us and provided everything we could have wanted / needed. Honestly could not fault the stay at all and would highly recommend on the staff alone! Will definitely be returning at some point :) Also a perfect location as so close to Victoria station and a minute walk to restaurants / bars / shops etc.!

Date of stay: July 2021
    • Value
    • Cleanliness
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Thank jordanlL6027ZK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tyrone Cinnamon, General Manager at The Resident Victoria, responded to this reviewResponded 6 August 2021

Dear Jordan

Thank you for your wonderful review.

It brought such joy reading your amazing feedback. We are so pleased we could treat you and your partner to a wonderful experience. The nights on us is just a way of us being able to say thank you for all the amazing work done by all the front line workers during the pandemic and a thanks for the continued heroic efforts.

It is truly amazing for us to be open again and to be able to give amazing experiences and incredible memories to our guests. I am so grateful for your kind words on the team. They are the best and they are the reason our guests are so happy.

We hope to welcome you back again int he near future.

Regards
Tyrone

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Reviewed 5 August 2021

Arrived late in the evening without a booking, the team was very helpful in getting me a nice room and a cold beer in an instant. Great staff, friendly atmosphere, can only recommend staying at the hotel!

Date of stay: July 2021
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jmart0n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tyrone Cinnamon, General Manager at The Resident Victoria, responded to this reviewResponded 6 August 2021

Dear JmartOn

Thank you for your recent review.

I am really pleased you enjoyed your stay with us and the team were able to assist you with a last minute booking. A nice ice cold beer at the end of a long day is always a welcome treat and I am glad you enjoyed this.

It's great that you found the atmosphere to your liking. We strive to create an environment where our guests can feel relaxed and at home while being in the heart of Victoria.

Thank you for the recommendations and we look forward to seeing you again soon. We have another beer with your name on it waiting for you.

Regards
Tyrone

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Reviewed 3 August 2021

Loved loved loved this place.

Upgrade on arrival. Room was easy to find and I felt safe staying there alone!

Little kitchen section with microwave so I could bring my own food which was a massive plus

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank helleenah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tyrone Cinnamon, General Manager at The Resident Victoria, responded to this reviewResponded 3 August 2021

Dear Helleenah

Thank you for your recent review.

I am so please to read your great feedback and its wonderful that you enjoyed your stay with us. So happy we were able to upgrade your room for you. Our kitchens in the rooms really are awesome and offer great flexibility for guests.

Thank you for choosing to stay with us and I am really happy you felt comfortable here on your own. We strive to make sure all our guests feel welcome and to provide that home away from home feeling.

We hope to see you again soon.

Regards
Tyrone

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