Don’t even know where to start with this one.
Booked this as our last evening in York based on the rating this got on Trip Advisor.
Had a reservation, still got kept standing at the door for 10 minutes till we eventually got literally squashed into a table between two other tables which wasn’t ideal.
Eventually got asked if we wanted drinks and ordered a bottle of red wine which took a while to arrive and after the waitress asking 3 other tables if it was for them, I signalled it was for us to which it literally got plonked down in front of me, no getting a glass poured for you or a would you like to try it! We were so close to the next table, the waiter shoved the chair at our table out the way which my partner had his arm resting on, again, no apologies or acknowledgment.
Food arrived, I ordered risotto and my partner ordered tagliatelle. The tagliatelle was a bit too al dente to the point my partner left most of it and the risotto tasted like the sauce had been made from condensed cream of chicken soup, couldn’t get hold of anyone to complain and to be honest, just wanted to get out of the place.
Waiter would ask a question and then walk away without awaiting a reply eg how is everything?
We ordered a bottle of water for the table which never arrived but we still got charged for it. When we said we didn’t want desserts or coffee the waiter wasn’t happy and didn’t hide the fact….we did want a dessert but refused to give this joke of a restaurant any more money.
It’s small without character, very loud and sorry but can only describe this place as a shambles. I’m shocked it got so many positive ratings.
If you like fast food then this is the place for you. Someone in a previous comment stated the waiter should stop singing and concentrate more on his work to which I couldn’t agree more, he certainly did think he was something special, same they didn’t think the same of customers.
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