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Review Highlights
Just short of 5 stars

The heart of Robin Hood county in magnificent woodland. Superb hotel grounds with well maintained... read more

Reviewed 19 August 2023
Michael R
,
Market Harborough, United Kingdom
Shame the main spa has closed - not really a spa day

Went for a “spa day” the main spa is closed and no more outdoor loungers. The chill out room... read more

Reviewed 18 August 2023
1Sarah90
via mobile
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Recommended experiences in and around Nottingham
from S$35.82
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Reviewed 9 January 2017 via mobile

Just come back from another twilight spa at Thoresby Hall, again it has been totally fantastic, the staff and service where amazing, both me and my partner received a head massage, and it was amazing! Seriously relaxing. The foot spa was out of order and so was the Turkish steam room but it didn't matter, everything else was spot on, highly recommend to everyone and already looking forward to coming back again

Date of experience: January 2017
Thank 362charliek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2017

Beware of the soggy chips!
A year ago we had dinner in the Blue Room and were served ‘triple cooked chips' - but instead of being crisp and gold they were brown and soggy. I complained - and was told the Head Chef was still learning to cook chips! We returned a year later and s/he still clearly had not learnt to cook chips. Brown and soggy - another main course and evening spoilt.
Beyond the chips issue, we wonder how much of their food they buy in, largely pre-prepared.

Stayed September 2016, travelled as a couple

Date of experience: September 2016
Thank colindlove
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2016

During our stay at the hotel I booked us into the Spa (£30 for the spa for 2 people and £35 per person for a 25 minute back & shoulder massage). The spa was good, although the foot spa was out of action, as it was on our previous visit in July. The relax room, hydrotherapy, swimming pool etc was enjoyable. It is always a pity when something taints what had been a good experience; we were late being taken for our massage and our treatment only lasted 15 minutes. I complained to the manager, and she couldn’t have been more unhelpful if she had tried. She disputed the time we were taken, stating she had a camera and the therapist collected us at the correct time, she babbled on about the clocks being 5 minutes fast, and although she did offer another massage, the way she handled the situation did not encourage our return. The Spa does get busy and this lady was well rehearsed in recounting this spiel, although perhaps a course in customer service might serve her better. A simply apology, not an argument would have sufficed. It’s a shame that one person in the whole organisation can let it down!

Date of experience: December 2016
3  Thank dougieles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2016 via mobile

We are five friends who come here 3 or 4 times a year. Lovely place, staff mostly friendly and welcoming.great relaxing place with good facilities but we were a little disappointed this time as one of the steam rooms wasn't working... The foot spa is still broken ( they said they are waiting for a part but it wasn't working in July on our last visit either) also some of the head rests were broken and coming away in one of the jacuzzis ..the jacuzzi and pool were cold. Other than this we had a lovely facial and the meal was good. We usually rebook on the way out and this always seems to cause some confusion. The staff seem to struggle with rebooking some packages and sometimes argue among themselves and end up getting names wrong on the forms. All in all we usually have a good time here but I hope they can sort out repairs and customer service as this is a lovely place but could end up having too many bad reviews. Have booked again so hope things improve fingers crossed.

Date of experience: December 2016
1  Thank SuzeandBV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2016 via mobile

Glorious venue. Staff were extremely helpful, we arrived late, they did everything they could to accommodate our treatments. Greeted at reception with Buck's Fizz. Facilities were great, plenty of different saunas, aromacave, steam rooms, ice cave and a pool. Also a rest area. My ESPA Facial was fantastic and delicate products were used as I have sensitive skin. We also had lunch for 2 and the food was great. The only issue we had was leaving purses/wallets in our lockers when we needed to pay for drinks, unfortunately contactless via phone is not available. I would highly recommend Thoresby Hall.

Date of experience: December 2016
Thank 176tiac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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