Disappointing breakfast.
Everything seemed empty, had to ask for coffee tea, plates, spoons. The Bakery section almost empty although some refills did arrive during our visit. But no eggs or black pudding on the hot counter and unfortunately the staff didn’t seem bothered either it was continually asking.
If this was my first visit to a beefeater it would have been my last but we often have a family breakfast at our local beefeater (the Frome flyer) and had expected similar. Unfortunately it wasn’t the case.

One of the worst places I have ever been to…… before coming here we read the reviews and didn’t listen to them which I regret! From the moment we stepped foot into this restaurant we had a bad experience. There was only one waiter and she couldn’t keep up, the chefs had to serve it was that bad. Our starter came before our drinks which was half hour later. The waiters didn’t check up on us to see how our meal was and didn’t take our plates. I had to get up myself to get the bill. One chef I must say did his absolute best to help but there needed to be more staff. When I asked for the bill they just stared at me.. customer service was absolutely shocking. I had to pay £66 for food that we half ate because we was put off. Honestly trust me when I say do not go here… we was talking to other customers when we were there and they was also not happy. One customer asked for the bill and they got it half hour later. I would not recommend this place to anyone, I’m very disappointed.

After visiting your restaurant not having booked, and walking in to a very hectic Sunday, we where greeting by Tom and seated very efficiently and without any fuss.

Whilst being extremely busy he still found the time in between taking our orders to inquire how we where doing and how our day had been

called in for the eat as much as you like breakfast, shown to table immediately was told where to find everything, plenty of food to choose from, the food was hot not overcooked chef was smiley and cheerful ask if we needed anything more ,the only nit picks i had was plates were not warm and personally the sausages although were very tasty the skins were really tough maybe take skin of before cooking but this is just a feed back to help not a real criticism table cleared quickly of disused plates ,so well done to all the staff on ,pleasurable experience

Undoubtably the worst dining experience I have ever had.

We ate here all week as it was included as part of our stay in the attached hotel. Every evening we waited between 1 and 2 hours for our food. Cooked to the lowest standard of cooking possible, poor quality of food, cold and the orders were always wrong or not as described per the menu.

The waiters/waitresses provided a good service but were completely let down the the incompetence from the kitchen and poor management. The Manager was incredibly defensive and unable to improve the situation as the week progressed.

AVOID this place at all costs.