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Bailbrook House Hotel
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Reviews (1,977)
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1,253
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All reviewscloisters restaurantconservatory barhand picked hotelshandpicked hotelsnew winglovely hotelthe main houseexecutive roomcoffee machineafternoon teafresh milk in the fridgeon arrivalmain restaurantbuffet stylecity centredvd playernight break
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Reviewed 11 October 2017 via mobile

Following on from a previous stay at this hotel, we have just had the opportunity to stay there once again for one night. On this occasion, we stayed in the Jane Austin room and ate in the Cloisters restaurant. The room, in the original part of the house, was outstanding, a huge four poster bed which provided one of the most comfortable night's sleep we have had, complete with rise up TV at the footboard and a beautiful bathroom complete with a TV at the end of the large bath. The room was large, clean and had a host of features - one nice touch was the bottle of fresh milk in the room fridge, so much nicer than the small UHT pots often provided elsewhere. Our meal in the restaurant was excellent and all of the staff friendly and courteous. Would now certainly recommend this hotel to anyone!

Stayed: October 2017, travelled as a couple
Thank D_DSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bailbrook, Manager at Bailbrook House Hotel, responded to this reviewResponded 12 October 2017

Dear D_DSouthampton,
Thank you for taking the time to write your review following your recent stay at Bailbrook House. I'm delighted that you enjoyed your return visit to us and enjoyed the splendour of one of our feature bedrooms. I hope to welcome you back for your third visit soon.
Kind regards
Martin Heap
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

Wonderful staff and great character hotel on the outskirts of Bath. Breakfast is really tip top and better than almost every place I have stayed in. Good clean room and proper bath not just a shower which is functional but lacks style in my opinion.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank davidcS9956ZP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bailbrook, Manager at Bailbrook House Hotel, responded to this reviewResponded 11 October 2017

Dear davidcS9956ZP,
Thank you for your 5 star review and for your kind words. I am really pleased that you enjoyed your stay with us, especially your breakfast experience. I look forward to welcoming you back again soon.
Kind regards
Martin Heap
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

Excellent hotel, very clean , friendly and helpful staff always on hand to help with anything, beautiful food, the rooms have everything you need and very comfortable. Quite a distance from Bath centre but it can be walked, not sure about walking both ways though.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank margaretbB3931AR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bailbrook, Manager at Bailbrook House Hotel, responded to this reviewResponded 11 October 2017

Dear margaretbB3931AR,
Thank you for taking the time to write your review. We really appreciate your comments and they will be shared with the team in due course. I appreciate that we are 2 miles from Bath City Centre so should you be staying again why not take the regular bus which stops at the entrance to the hotel. Alternatively Bath River Cruise is on our doorstep and will take you directly into the City centre.
Best regards
Martin Heap
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

A lovely hotel, just on the edge of Bath. Super value with dinner , bed and breakfast. Staff couldn’t be more helpful- a really friendly atmosphere. Food was excellent for dinner and breakfast . Bath was easily accessible.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bailbrook, Manager at Bailbrook House Hotel, responded to this reviewResponded 11 October 2017

Dear Guest,
Thank you for giving us top marks. I'm really pleased that you enjoyed your stay with us and that you found us to be great value for money. I very much hope we will have the opportunity to welcome you back again soon.
Best regards
Martin Heap
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

We booked their sleeptember offer inc DBB. As we arrived we were immediately impressed by the look of the building, staff all very friendly & informative.
We’d paid extra for an executive room & glad we did as it was still on the compact size & in a different block.
Room was fabulously clean & well presented, lovely touch to have a nespresso & fresh milk in the room.
We had informed them that it was our 20th wedding anniversary & was pleasantly surprised to receive a small box of luxury chocolates & a handwritten card.
The bed is the nicest bed we have ever slept in & the room was lovely & quite.
The Bathroom has a lovely selection of toiletries. If we had to moan about anything it would be the pressure of the shower, looked the part but didn’t deliver.
Breakfast was in our same block & had a superb selection of everything & again staff were fantastic.
Would highly recommend a stay here & looking forward to returning.
I have reviewed the meal under the Cloisters heading.
Thank you for a wonderful stay Bailbrook, keep doing what your doing

Stayed: October 2017, travelled as a couple
Thank Lis97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bailbrook, Manager at Bailbrook House Hotel, responded to this reviewResponded 11 October 2017

Dear Lis97,
Thank you so much for your kind review. I am delighted that you enjoyed your first experience at Bailbrook House and intend to return in the future. Your review will be shared with the team in due course who will be delighted that their friendliness had such a positive impact on your stay.
Best regards
Martin Heap
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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