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Reviews (253)
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All reviewssmall hotelantique bedtown centrecomplimentary teano hesitation in recommending this hotelshort walkst mary's churchcar parklovely hotellittle gemkippersabbey gardenswithin walking distancegreene king brewerywould stay againvery comfortable roomperiod property
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Reviewed 28 January 2018

The location of the hotel is perfect for exploring the town and very close to the beautiful Abbey Gardens. We had a very friendly welcome and the staff were very helpful. The hotel is very well furnished and decorated and was extremely clean. The breakfast in the morning was lovely, very tasty! I would definitely stay here again and recommend it to others.

Room Tip: Rooms at the back of the hotel are quieter as hotel is on a one way system.
  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Caroline J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2018

We stayed at The Chantry Hotel last November to visit the Christmas Market, which is a short walk from the hotel.

The Chantry has a car park to the rear for guests. There is a dining room and a small bar, which doubles as reception.

Our room was comfortable with a double bed, plenty of storage space and an ensuite shower. No safe or fridge but there is free wifi.

Breakfast was plentiful with the usual buffet type of cereals, juice and pastries plus a cooked breakfast. They catered for vegetarians, which is a plus for me.

All the staff were friendly and polite.

Tip if you are visiting the Christmas market - take a map as the town shuts some of the roads off and your sat nav may not be helpful for the final part of your journey!

  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank tiggerwoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

Our first stay was in a small double room and obviously not their best.
However it was well appointed, clean and very comfortable, with good linen.
Our welcome was warm and low-key, in-line with most things in this pleasant, quiet hotel. And they welcome dogs, and offer secure parking.
Breakfast was generous and well cooked.
We normally stay at the Angel , thought we’d try this , and have already booked again, this time in one of their well-priced suites.

Room Tip: Book direct and Ask for one of their larger rooms
Stayed: November 2017, travelled as a couple
Thank Thereaper2808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2017

What a lucky find!
We needed to stay in Bury St Edmunds at short notice, and this was inexplicably one of the few hotels with vacancies. But we're so glad we found The Chantry. It even has free on-site parking.
We used the downstairs annex room, with its separate sitting room and admittedly tiny bathroom, and we were very comfortable and cozy. Also, the traffic outside didn't bother us a bit.
The breakfast was very good, with the veggie options especially thoughtfully varied.
We didn't meet many staff, but our needs were amply satisfied with smiles and good humour.
The Chantry is a very easy stroll from loads of restaurants, cafes and places of interest in the town - definitely a good place to stay, and we'd love to return.

Room Tip: The downstairs annex room is very easily accessible.
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Armchairgardener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017

I stayed one cold night at the Chantry Hotel, and was pleasantly impressed by how absolutely impeccable the bedroom was, whether in terms of cleanliness (spotless), but also decor, amenities, and how comfortable the mattress was.
It was a cold night out in Bury St Edmunds, but at no point did I feel cold or even chilly in the hotel.
The color schemes and general decoration work very well, making the property a truly lovely 'traditional yet modern' British hotel.
We were also slightly late for breakfast, yet the staff cooked us a full English all the same, and helped us to our train on time (despite us being delayed).

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank chris685474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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