We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice but pricey, and orders were wrong.”
Review of Nancy's Teashop

Nancy's Teashop
Ranked #14 of 98 Restaurants in Newmarket
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 29 June 2018

Came here as a party of three on a Saturday and was glad that I booked as it was very busy. I ordered the classic afternoon cream tea as I always do when visiting tea rooms. My partner ordered the pancakes and my step-father the crumpet stack. I specified that I wanted the afternoon tea to be vegetarian but when it came it wasn't and had to be returned as I was given smoked salmon and meat.

For the price, I did not find it to be value for money compared with other establishments I've visited. 2 small cheese and chutney triangles, 1 small egg mayo finger sandwich and a slice of cucumber on an equally small slice circle of bread with cream cheese. The four homemade cakes were three small squares of lemon and poppyseed, Victoria sponge, chocolate cake and a blueberry mousse type thing. You also get two scones and tea for £15.

The Crumpet Stack was better value for money, crumpets stacked with bacon, sausage, egg, cheese and tomato for £6.50. Although this order was also wrong, as we asked for no tomato but it was included and had to be removed by my step-father. Thankfully, he doesn't have an allergy to tomato it was just his preference to not have it. If it had been my daughter who is allergic, it would have had more serious consequences.

Overall, it was a nice experience but not as good as other tea rooms I've visited around the country.

    • Value
    • Service
    • Food
1  Thank Sally H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (295)
Traveller rating
Traveller type
Time of year

11 - 15 of 295 reviews

Reviewed 16 June 2018 via mobile

I visited after recommendation from friends and family. We took our niece there and unfortunately she was unsettled for a short while. The staff told us to either settle her (baring in mind she was 6months old) or leave. Beautiful cafe. But staff made us feel unwelcome despite having a family outing as many of our friends and family have done here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy c C, Owner at Nancy's Teashop, responded to this reviewResponded 18 June 2018

Thank for your review. We are very concerned that a member of our staff would suggest anyone to leave our Teashop and would like to investigate this further. Could you please e-mail me personally nancy@nancysteashop.co.uk and I will seriously look into this matter.

Many thanks
Nancy's Teashop p

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2018

I needed to organise a birthday treat for my 9 year old daughter and Nancy was able to help us out and organise individual lemon tea loaves for a large group. They were exquisitely made and very tasty. I couldn't speak more highly of Nancy and the tea shop.

    • Value
    • Service
    • Food
Thank TheHBsLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2018

I came with my Mum for the classic afternoon tea. The decor and atmosphere is so lovely, a real vintage tea room vibe. The afternoon tea itself was so delicious, the sandwiches had great flavour, homemade chutney and cheese being our favourite. Light delicious scones and finished off with a selection of beautiful cake, the coconut and raspberry sponge was amazing! We both came home with leftovers, plenty for your money.
Nancy and her team were very friendly and welcoming. Nancy sat and talked us though some information when we mentioned we would be interested in having a bridal shower there, she was lovely and helpful.
We can not wait to come back.
Thank you!

    • Value
    • Service
    • Food
Thank Ruby T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018

met here with family (11 people ) for my wifes 70th birthday. had to pre order owing to size of party, the food and service was good a bit pricy but lovely experience

    • Value
    • Service
    • Food
Thank Mary Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Nancy's Teashop also viewed

Newmarket, Suffolk

Been to Nancy's Teashop? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing