We stayed here as part of our plan to stay and visit the coat of England. We arrived on a very wet summers day and only 12 C and found the hotel has no lift, we were given directions to our room which was on the top floor of several landings as it appears to be a number of property's knocked through. The room was very small and the small window was high up on the wall and you could only see the sky, we where very disappointed. I complained to reception who showed us a very nice room on the first floor. I would ask why we where given the tired small room when this nice one was available. On the positive side the staff were helpful and friendly after.The rating we have given reflects the poor room we had first we feel we should have been given the good one without asking.
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- Also Known As:
- Best Western Newcastle Upon Tyne
- Newcastle Upon Tyne Best Western