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Best Western New Kent Hotel
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    Reviews (277)
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    Show reviews that mention
    All reviewswest jesmond metro stationbest westernsosborne roadlimited car parkingfreeman hospitaljesmond areacity centrefew minutes walk awaysingle roomquiet areaplenty of bars and restaurantsbit datedfriendly hotelstayed here for two nightscouple of nightssmall roomgood size
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    26 - 31 of 277 reviews
    Reviewed 14 September 2017

    I stayed here for one night while in Newcastle for business. After having some terrible experiences recently from larger, more anonymous hotels I was pleased to have far better service, atmosphere and amenities at this hotel. The bathroom was newly refurbished with a modern finish and waterfall shower which made the stay and the early start that much nicer, the dinner options were varied and I the fish and chips I ordered was perfectly presented, delicious and also a generous portion size.

    • Stayed: September 2017, travelled on business
      • Rooms
      • Cleanliness
      • Service
    Thank pegwork
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 13 September 2017 via mobile

    The good bits:
    -they've had a refurb in the rooms and all our clean and fresh looking,(when compared with my wife's stay two years ago)
    -the staff are so friendly and helpful
    -the area is superb for nice places to eat
    -there's limited parking
    -it's about 25 minutes to start line of GNR by foot.
    -an excellent breakfast cafe called Harvest just around the corner!
    -they have travel cots upon request
    -menu looks good
    -bar is clean and tidy with a good selection.

    The bad bits:
    -my mum's car was broken into out the back, so please don't leave anything of value in there.
    -no lift and a narrow staircase, so it's a nightmare with a heavy bag
    -the walls are very thin, we had a very noisy snorer (louder than me) in the next room who woke me and my wife up through the wall (we were in room 10, this may not be the case everywhere) he also woke us slamming his door at 2:30am (nice to have soft close doors)
    -BW elite members still offered late check out if available.
    -my mum was on top floor and it was a bit of a hike to room 20
    -I'm not a big fan of the crockery and cutlery being washed up in the loo by housekeeping, but this is just a personal preference

    Stayed: September 2017, travelled with family
    1  Thank SmartDamo
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 24 August 2017

    • Stayed: August 2017, travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western GB
    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
    Reviewed 16 August 2017 via mobile

    Here overnight on business. Checkin was good, room modern and tastefully finished (a little tatty here and there). A nice view of the park. Dinner and breakfast was excellent. Couldn't really fault the visit.

    Stayed: July 2017, travelled on business
    Thank Steve295
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 16 August 2017 via mobile

    Room was comfortable, very clean although a bit compact. Good shower and bath. Very helpful staff; when we arrived the chap on reception carried some of our luggage up 2 flights of stairs. Couldn't have been more helpful. Didn't have breakfast so can't comment on that. Dog friendly in so far as dogs allowed at £15 each for whole stay. Parking easy.

    Stayed: August 2017, travelled as a couple
    Thank AWandCG
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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