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All reviews afternoon tea chocolate fondue car park scones town centre finger sandwiches executive room per day few minutes walk the ground floor family room excellent location cooked breakfast birthday treat good nights sleep breakfast was excellent one night stay
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Reviewed 20 February 2018 via mobile

Stayed here to go to the theatre as part of a birthday treat for my husband. Had a thoroughly enjoyable meal in town and a great night watching Twelfth Night at the theatre. On returning to the hotel we decided to have a drink before bed. Yes I know hotel prices are a little higher than pub prices but honestly £3 for a small cranberry and soda. Surely this is a ridiculous amount to pay?Even my husband ‘s half pint of lager was cheaper. Be warned folks. We won’t be having any more drinks here.

Stayed: February 2018, travelled as a couple
Thank Alicenic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018 via mobile

Stayed with my friend on Friday Night
Room was lovely and clean, decor good
Eat in the restaurant, food lovely
Staff all friendly
Breakfast good
Only downside was the car park was full so had to park in a car park down the road
Would definitely stay here again.

Stayed: February 2018, travelled with friends
Thank Happy89786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018

Hotel seems to have had several extensions with myriad corridors to the bedrooms.. Booked two rooms for one night, a twin (164) & a double (178 (5ft bed)). Both rooms clean and met expectations. The bathroom in the double room was small and the extractor fan didn't work and looked to have been turned off at the isolator switch set in the ceiling. Made for a very steamy room. The twin bathroom was much bigger with fittings to help the disabled. Sleep in the double room was very difficult with the banging of a door somewhere at approximately 10 minute intervals. Rang reception at 1 a.m. and the banging was stopped straight away only to return a few hours later but at least with longer intervals between bangs. The staff were all very friendly and helpful, especially in the bar where the two men were really good and Bran....? was particularly helpful. ( My apologies to him for not properly noting his name.) If we stay there again we would take ear plugs!

  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2018

As a party of four we had stayed at the Grosvenor on a previous occaision and enjoyed our stay. As this trip was a special 60th birthday treat for one member of our party together with seats at the RSC to see Twelfth Night we were looking forward to returning to the hotel. However, this time despite booking one double and one twin room through Booking.com we were allocated two double rooms - the hotel was not able to switch one double for one twin room. We were allocated rooms on the first floor; there is no lift and the stairs are narrow and fairly steep. We did not eat in the hotel so cannot comment on the restaurant. The hotel is ideally located for the RSC.

The room numbering on the first floor seems odd - somewhat back to front with for example room 280 nearer to reception than 270. There is also a charge of £3 per dqay for residents using the hotel car park - I have not come across a hotel that has a separate charge for parking any where else.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Service
Thank jimmyb408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2018

We stayed here as a group of 6 ladies meeting up after many years. The staff were extremely helpful and friendly. The hotel was clean and nicely presented and the room was comfortable and a good size. The breakfast was fantastic- excellent selection of hot and cold items, freshly made tea and coffee. Location is perfect...easy walking distance into the centre of Stratford.

  • Stayed: February 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank FamilySKEJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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