I found the hotel difficult to find, not sure if this was the satnav or just me, but I'll give it the benefit of the doubt. I called up but didn't get much help in the way of directions.
Eventually I got my room key in a manner that was neither polite or rude.
Walking in to the room there was a damp smell and I realised it was at the foot of my bed, the carpet was wet! I was in a mad rush so didn't have time to complain or ask to change rooms. The bathroom had bits of mould and the bin wasn't empty.
After I got in, I'm happy to say my sleep was very nice as the bed was fantastic, just a shame about cleanliness and the carpet being wet! More