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Reviewed 29 December 2021

Had a wonderful lunch at the Lygon Arms with a large group of friends in the drawing room upstairs. Food was delicious and the customer service excellent. Jadwiga our waitress was especially great and looked after us brilliantly. No mean feat with 9 children also!

Date of stay: December 2021
Trip type: Travelled with friends
Thank fussyflyerLondon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
marcus peter oleary, General Manager at The Lygon Arms, responded to this reviewResponded 23 January 2022

Thank you for your wonderful review and more so for spending some of your Christmas holiday with us. Don't forget to sign up on our website so you will be the first to be updated with 2022/23 Christmas program. I promise, it will be better than ever

Warmest regards

Marcus.

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Reviewed 28 December 2021 via mobile

Returned to Broadway for the 2nd year in a row to stay in one of the most charming and beautiful hotels in the Cotswolds.

Love everything about this place; from the history and heritage, to the beautiful rooms, cozy fireplaces and delicious food and drink. It’s even more magical at Xmas, with beautiful decorations and trees in every room, friendly staff and festive sights around each corner.

Broadway itself is one of the most beautiful locations in the country, with exquisite and glamorous shops galore, cozy country pubs and glorious golden-stoned cottages and Hobbiton-esq countryside all around. Will def be back again next year and highly recommended.

Date of stay: December 2021
Trip type: Travelled as a couple
1  Thank grantbH7405UF
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
marcus peter oleary, General Manager at The Lygon Arms, responded to this reviewResponded 23 January 2022

Grant: Thank you for the wonderful review on the team, the hotel and Broadway. We couldn't agree more with you- and Christmas is our favourite time of the year. We look forward to seeing you in December.

Marcus & Team Lygon.

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Reviewed 28 December 2021 via mobile

We have just had the most exceptional family Christmas with our son and two little dogs at this wonderful hotel set in the most picturesque of villages .
Despite the rain , the welcome was warm , the food fantastic and every single member of staff went above and beyond to ensure that guests were all really well looked after .

Darren and team - thank-you !

Date of stay: December 2021
Trip type: Travelled with family
Thank Ansteytraveller1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
marcus peter oleary, General Manager at The Lygon Arms, responded to this reviewResponded 23 January 2022

Thank you so much for the wonderful review and more so the nice comments about the team. Be assured we will celebrate with them all.

Warmest regards

Marcus & Team Lygon.

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Reviewed 26 December 2021

Best facial ever by Davida... the only male therapist in West Midlands. Just book, enjoy and know you are going to be indulged in the best professional experience. Thank you. I wish I lived closer....

Date of stay: December 2021
Trip type: Travelled as a couple
1  Thank Thesealeys2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
marcus peter oleary, General Manager at The Lygon Arms, responded to this reviewResponded 27 December 2021

Thank you so much for this wonderful review- and look forward to welcoming you back soon. Wishing you a happy new year, Marcus and Team Lygon.

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Reviewed 25 December 2021 via mobile

I booked this hotel for Christmas plus an extra night I’m actually still here but to say the staff are wonderful is an understatement they have looked after me so well from check in all the way through a beautiful gift was placed in my room of chocolates gin body lotion and a jar of honey with a lovely message, the room 95 is perfect for me spacious with a door walking into a courtyard, the hotel looks beautiful the little town is lit up beautiful I couldn’t wish to be in a better place for Christmas the hotel had a lovely spa I’ve just had a hot oil massage which was amazing I fell asleep thankyou Sarah, there’s a pool and steam room you really don’t need anything more than this hotel in such a beautiful location with amazing staff! It’s perfect

Date of stay: December 2021
Trip type: Travelled solo
Thank phoebewillett
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 26 December 2021

Dear phoebewillett

Thank you for taking the time to write your five star review of The Lygon Arms. I am pleased you are enjoying
your stay as well as the gift from The Lygon, and that the room and location is perfect for you. The "Broadway Lights" make the village a perfect festive getaway!

Sarah will be delighted to hear you found the treatment to be amazing and will be rewarded as part of our staff recognition as you have highlighted her.

Thank you so much for your comments about how wonderful the team are, they will really appreciate reading that feedback, particularly at this time of year when they are going above and beyond to make Christmas as special as possible for so many.

We hope to see you next Christmas, if not before!

Sincerely,

Darren Connor
Deputy General Manager

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