Check in was reasonably quick, but there is no reception desk and so guests hang around in the area waiting to be checked in/out, which can be a little confusing as you are not always sure who are staff and who are guests. I imagine if it was busy it could be a little annoying.

We stayed in a 'terraced room', which was in the Coach House. The room was a good size and furnished nicely and comfortable, but only one chair to sit in. The shower was a very good size, but as the path to the other rooms ran next to it we felt it necessary to have the blind down whenever we went in!

Everything was nice and clean with lovely bathrobes and towels.

The terrace was a very good size and equipped with a table with two chairs and two further chairs to lounge in.

I don't remember the website description mentioning that the hotel is built on the side of a fairly steep hill. Getting to/from The Coach House meant climbing a lot of steps. I am fairly fit and I was puffing at the top.

The staff were very friendly and helpful and the hotel is quite relaxed.

Breakfast was very good with a reasonable amount of choice.

The room rate started at £195 and maybe I am a little out of touch, but that did seem a little expensive.

We could not rate the hotel or the staff highly enough. I have never been to a hotel so clean. I have never been to a hotel where every staff member was so friendly whether asking a query or just walking past. Our 3 year old son has multiple severe allergies and we have been let down so many times before making us very anxious about travelling - we needn’t have worried here as every waiter knew of his allergies (all 7!) and could not have reassured us more that the chef cleaned the surfaces before preparing his food and was confident in dealing with them - thank you chef!! We are actually a little bit bewildered that we were so so well looked after, we recently had a very disappointing trip to the big CP and didn’t think it could be possible for us to have a bit of luxury whilst away with the kids and dealing with allergies. We cannot wait to return - we will be telling everyone how fantastic it was! Thank you The Fish for letting us have such a wonderful family break and taking such good care of our young son.

My husband & myself wanted to pop out last min to enjoy some sunshine and have a few drinks with our daughter. Upon arrival we were greeted by the most wonderful team member who accommodated us even though the venue capacity was high, she did so with a smile on her face the entire time, nothing seemed too much of an effort, and made us feel entirely welcome.
In addition, with our daughter's tea time fast approaching we decided to stay for some early dinner. We double checked with Robyn on reception and once again with grace and no effort we were seen to a table in the bar with a high chair brought immediately along.

Being new to the area we are thrilled to find a place welcoming of famlies with such friendly staff.

We just wanted to personally say, "Robyn, you made our day and can't thank you enough for making our visit enjoyable, easy & memorable" Thank you