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“Great food, better service”

Marco Pierre White Steakhouse Bar & Grill Cardiff
Ranked #194 of 1,244 Restaurants in Cardiff
Price range: US$11 - US$38
Description: Take a trip up to the Marco Pierre White Steakhouse rooftop restaurant and bar, and you'll experience a classic British menu with some truly delectable steaks, perfectly paired with tantalising cocktails. Our team pride themselves on delivering a memorable experience, with great food and an unforgettable ambiance. Visit one of our 2 terrace areas for a welcome breath of fresh air as you hear the sounds of live music beating from the heart of the bar. You can expect live music every week - the perfect way to make the most of your dining and drinking experience. Our exclusive private dining room is set to be the perfect place for an intimate celebration in the city
Restaurant details
Description: Take a trip up to the Marco Pierre White Steakhouse rooftop restaurant and bar, and you'll experience a classic British menu with some truly delectable steaks, perfectly paired with tantalising cocktails. Our team pride themselves on delivering a memorable experience, with great food and an unforgettable ambiance. Visit one of our 2 terrace areas for a welcome breath of fresh air as you hear the sounds of live music beating from the heart of the bar. You can expect live music every week - the perfect way to make the most of your dining and drinking experience. Our exclusive private dining room is set to be the perfect place for an intimate celebration in the city
Reviewed 17 October 2021

Enjoyed an exceptional meal, with great company, lovely cocktails and first class service. It wasn't a particularly busy night in the restaurant but that didn't stop our waitress (Emma Redrum) providing a service like no other. Friendly, bubbly and funny...it was the perfect accompaniment to our delicious steaks.

Date of visit: October 2021
Thank gm1398
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jennifer D, General Manager at Marco Pierre White Steakhouse Bar & Grill Cardiff, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to review Marco Pierre White! Really pleased to hear you had such a lovely time!

We look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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45 - 49 of 1,164 reviews

Reviewed 7 October 2021 via mobile

An early evening visit, booked as a gift, that was very much enjoyed.
The surroundings were tasteful and everything was clean and tidy. The staff were all immaculate and professional and the service was excellent.
The food was up to the standard you would expect and the starters, prawn cocktail and scotch egg, we're superb.
The signature steaks were cooked to perfection although seemed to be lacking somewhat in taste. The sauce, however, more than made up for that.
On the whole, an immensely pleasurable experience that, hopefully, we can enjoy again in the future.

Date of visit: October 2021
Thank Dennis C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jennifer D, General Manager at Marco Pierre White Steakhouse Bar & Grill Cardiff, responded to this reviewResponded 9 October 2021

Thank you so much for such a lovely review! I'm so pleased to hear you had a lovely time. I agree the scotch egg is amazing and one of my favourites!

I will pass this feedback onto the team who will be so happy to hear you had such a great time.

With that in mind, we'll see you again soon? ;-)

Kind Regards,

Jennifer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2021

Such a dissappointing meal. It looks pretty good, but doesn't reach the dizzying heights you would expect for a name such as MPW.

A "beetroot and goats cheese salad". Its a fan of sliced beetroot with the smallest amount of goats cheese, not worth it. The Scotch egg, although decently tasty, no runny yolk which should be a must when served fresh.

The mains were pretty awful. Fillet steak and garlic prawns, decent size for the prawns and steak, but an overly bitter taste throughout the meal, as if the the garlic had been burnt and the prawns were gritty. I feel they hadn't been cleaned.

Then there's the shepards pie. An overly strong initial wine type taste that just lingered and over powered anything else. Mash that wasn't fluffy or buttery as promised and meat as dry as the potatoes.

Service started off nicely and nice atmosphere, but as the evening went on, the atmosphere became loud and the staff frantic.

There was a great piano player doing some nice songs, but positioned so far away you couldn't hear her great renditions (including some Green Day).

Listening to people around us, it wasnt just us bitterly disappointed with the food (dry burgers seemed quite popular). A name like MPW holds a certain expectation, one very much not achieved or reached in this occasion. Some definite work needed in order to properly establish itself as a restaurant that stands up to the MPW name.

Looks nice, both the decor and the food, but a pretty picture doesn't capture tge imagination, and the only thing I imagined, was eating somewhere better.

Date of visit: October 2021
3  Thank deont158
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jennifer D, General Manager at Marco Pierre White Steakhouse Bar & Grill Cardiff, responded to this reviewResponded 6 October 2021

Hi Deont158

Please accept my sincere apology that this visit did not live up to your expectations. Please be assured that I will follow up with the team.

I do hope that you will visit us again and give us the opportunity to show you how amazing are.

Kind Regards,

Jennifer
Marco Pierre White

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Reviewed 3 October 2021

Not bad by any means, But no better than other chain restaurants for lower budgets in all honesty.
Really nice setting and atmosphere, friendly staff. But one of the steaks was over cooked and other quite a bit of sinue unfortunately.
Overall, evening was overpriced and disappointed and no desire to go back really.

Date of visit: October 2021
2  Thank Dan192123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jennifer D, General Manager at Marco Pierre White Steakhouse Bar & Grill Cardiff, responded to this reviewResponded 6 October 2021

Thank you for taking the time to review Marco Pierre White. I do hope that you will visit us again soon!

Kind Regards,

Jennifer
Marco Pierre White

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2021 via mobile

Positives - Lovely restaurant, decor nice and modern, relaxing environment.
Negatives - Don’t expect service with a smile, and although staff were pleasant when taking orders, this was extremely slow. When asked if we wanted to see the desert menu, after a long wait, this never arrived, so we requested the bill and sadly left earlier than planned.
The food - it was good but not great and certainly not good value for many. (Our food orders were also wrong and chips were late to the table)
Suggestions - Order two drinks on arrival, I guarantee a dry wait for your next one.
Important FYI - There is a service charge added to your bill which we were not aware of as these are usually associated with larger groups but there were only two of us. Ours was £10.41 but as mentioned, we were not aware of this until afterwards. Something to be mindful of.
Would I go again? Probably not.

Date of visit: October 2021
2  Thank NatalieSparkles
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jennifer D, General Manager at Marco Pierre White Steakhouse Bar & Grill Cardiff, responded to this reviewResponded 6 October 2021

Thank you for taking the time to review Marco Pierre White.

I will pass this feedback onto the team. I do hope that you will visit us again soon.

Kind Regards,

Jennifer
Marco Pierre White

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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