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Reviews (3,566)
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2,151
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Reviewed 17 December 2015

Visited Cardiff to see Status Quo as pre Christmas treat for the wife and myself. Selected this Premier Inn as it's known to us and near to concert venue - also secured good rate as we booked in May. Nice reception area, friendly staff, good security to lifts etc. nice clean room, all electrics working properly and the usual Premier Inn very comfortable bed. Arrived back at hotel after show - excellent Status Quo show - had a few beers in the company of quite a few Quo fans. Had continental breakfast for a change - could not fault - left Hotel feeling well refreshed after exhilarating show the night before.
Hotel well recommended for shows in Cardiff City centre.

  • Stayed: December 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2015

Had a quick stay here as we were going to a concert at the Motorpoint Arena. We paid £45 for a double and have no complaints for that price. The beds are comfy, the rooms are clean and there was hardly any noise despite the hotel being quite busy.

  • Stayed: December 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank jls502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2015

Without sounding a snob we usually stay in high class hotels, however booked this room last minute and was pleasantly suprised how clean and comfy our room was. Staff were very friendly and found the breakfast to he very good. Very close to all shops and motorpoint we have re booked for next year when we have some concerts planned.

Stayed: December 2015, travelled as a couple
Thank demstergang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2015

Although it was a large enough room, it was unpleasant to stay in. Heating wasn't working properly and there was only one chair in the room. this room could have been much improved if there was a small table with at least two chairs. Check in concept of not having a proper reception or needing to pay inorder to phone reception wasn't appropriate especially when you pay £80 per night in a low season. It might be nice to stay in one of the chain hotel further away from city centres, but this one was just mediocre and quite disappointing. Another con was the fact that from the window you could look into the office building that is annexed to the hotel and obviously they can look into the room - weird concept.

  • Stayed: December 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank Alexnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Cardiff City Centre Hotel, responded to this reviewResponded 18 December 2015

Hi Alex,

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we strive to improve standards and meet all our customer’s needs. At Premier Inn we endeavour to offer the best value quality stay and we consistently monitor our rates to ensure we are competitively priced, your feedback is very much appreciated and please be assured that your comments have been passed on to our Marketing Team. Thank you once again for taking the time to contact us.

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Reviewed 16 December 2015 via mobile

Always stay here when visiting our son at Cardiff Uni. Great location, handy for most things. Staff are always very welcoming, food is generally good and rooms clean and comfy. Two for one in the bar in the early evening is great offer, especially when you have a thirsty student in tow!!

Stayed: September 2015, travelled with family
Thank SteveAgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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