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“Dog Friendly, Family Friendly”
Review of Ibis Cardiff Gate

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Ibis Cardiff Gate
Ranked #28 of 74 Hotels in Cardiff
GreenLeadersBronze level
Reviewed 8 August 2016 via mobile

Stayed two nights for a wedding locally. Chose it as it is dog friendly and we could use the bar with him.

Good value for under £40 a night. Single beds need renewing as they are too narrow and the topper system doesn't work for comfort.

Otherwise excellent.

Stayed: August 2016, travelled with family
Thank InvictaMoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 9 August 2016

Dear ''InvictaMoto'',
Thank you for your comments. We look forward to welcoming you back again soon.
Best Regards
Daniel

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105 - 109 of 600 reviews

Reviewed 8 August 2016

Just of the M4. Room good all very clean staff helpful, plenty of parking, two or three food outlets in services a sort walk away. I thought there would be more noise but room was not to bad at all. for the price very good.

  • Stayed: June 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank q1w2e3r4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 8 August 2016

Dear ''q1w2e3r4''
Thank you for your nice review about Ibis Cardiff Gate. I will share your comments with our team and we look forward to welcoming you back soon.
Best Wishes
Daniel

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Reviewed 4 August 2016

Travelling from Dorset back to Ireland I broke up my journey with a stay at Cardiff Gate Ibis. Yes folks, it's located at a motorway service stop......so you won't hear the gentle lapping of waves! What I found for my £40 was a warm welcome at reception and a super speedy check in! I found a good size room, clean linen, and all utilities working. Tea and coffee and clean cups. Ample free parking and literally 2 minutes off the M4.

Yes, in places it was a little tired looking, and a bit of new carpet here and there would not go amiss, as would a little bit of re-grouting around the shower. But I have paid more at some establishments in the past and had far worse!!

Like others have mentioned though.....the heat!!! Even with the window open it was difficult to get settled for the night, so maybe the issue does need looking into!

  • Stayed: July 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Oneedumpling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 5 August 2016

Dear ''Oneedumpling''
Thank you for your comments and compliments. We are looking into the issue with heat at the moment.
Thank you again and we hope to see you soon back.
Best Wishes
Daniel

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Reviewed 31 July 2016 via mobile

Firstly, the location of this hotel is appalling. Set on a business park with views over a petrol station. Do not book here unless you have a car. The rooms are very basic. Unfortunately, there were dark stains on both beds in the room. Due to the 24 hour bar, the hotel was extremely noisy until the early hours, resulting in little sleep. Lots of shouting outside the hotel room window.

On the plus side, it's a cheap hotel and check out is at 12.

Stayed: July 2016, travelled with family
Thank kth12764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 1 August 2016

Dear Kimberley,
Thank you for your comments, we can assure you that the matter about the dark stains is being looked into and will be dealt with accordingly. Please contact me on daniel.mlcousek@accor.com with your stay details as I would like to arrange a compensation for you. Kind regards, Daniel

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Reviewed 30 July 2016 via mobile

This hotel is just off the motorway within the services so has access to food etc. Plenty of free parking, room was a pleasant surprise for the price. Super king bed, plenty of pillows and clean. Don't expect a view... Mine was of a roof top of discarded Burger King wrappers. Big shower although rather dated and tiles cracked. My main issue was the heat,,, windows open slightly but traffic noise so bad you have to make the choice. Be boiled and quiet, or windows open and noisy. I chose the former which was a mistake since walls are very thin and the antics next door at 4am were unmistakeable .... Meaning a very poor nights sleep. Overall I would say I felt two star but service at reception was good and let's face it, it's cheap to stay.

Stayed: July 2016, travelled on business
1  Thank Sarah Lewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 1 August 2016

Dear Sarah,
Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Cardiff Gate

Address: Malthouse Avenue | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cardiff
#6 Green Hotel in Cardiff
#9 Family Hotel in Cardiff
Price Range: $52 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cardiff Gate 2*
Number of rooms: 78
Official Description (provided by the hotel):
Ibis Cardiff Gate is a budget hotel, located just outside Cardiff city centre. Book the hotel for access to the M4 as well as Cardiff Gate Business Park. The 78 modern guest rooms all have Free Wifi throughout and satellite TV. You can enjoy breakfast or a light meal at Fogg's restaurant or relax with a drink in the friendly bar. There is a meeting room for up to 25 people, and free private outdoor parking available at the hotel. The hotel is perfectly located for Cardiff Gate Business Park, Pentwyn and Pontprennau, and is a 15 minute drive from Cardiff city centre. Cardiff international Airport is 21 km from the hotel. ... more   less 
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Also Known As:
Ibis Cardiff Gate Hotel Cardiff
Accor Cardiff Gate
Ibis Cardiff Gate Wales

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