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The Fitzwilliam Hotel Belfast
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Reviews (3,598)
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2,276
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All reviewsopera housebeautiful hotelturn down servicemini barhotel barcentral locationcity hallfantastic stayfrom start to finishcooked breakfaststayed for one nightexecutive roomtop classafternoon teaconciergebathphilip
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49 - 54 of 3,598 reviews
Reviewed 5 weeks ago

Room lovely and comfortable, didn't find staff approachable, dining room experience....average, slow service, had to keep reminding waiting staff who appeared to forget orders or brought wrong order. Front reception area freezing cold.....but the ornamental flames looked appealing. Wouldn't be enticed back in a hurry.

Room Tip: avoid room overlooking building site
  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank H1177TRmarye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We spent last night at the hotel and I have to say it started off superbly. Our checkin experience was definitely 5 star, Jessica was fantastic. The room was beautiful and very much to our satisfaction. We decided to stay and eat in the hotel, seemed pointless to go elsewhere when everything was pleasing us so much. We ate in the bar. The service was exceptional and the food delicious. Could not have been happier. Easily a 5 star review up to this stage. Sadly it all went wrong this morning. The breakfast experience was far from 5 star. Breakfast manager was off hand and unfriendly. Plenty of staff but simply ordering our breakfast took far too long. Part of our breakfast had to be asked for twice again, ordered 3 times, and we're still waiting for it!! No excuse for that. Jason then checked us out at reception. He was too busy telling me how impressed he was at making it into work after the weekend celebrations to be bothered asking if our stay had been satisfactory. He made a bad situation worse. It's a shame when there was so much about the Fitzwilliam we truly enjoyed.

Stayed: March 2018, travelled as a couple
Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

Great weekend in a fantastic location, right in the heart of Belfast. Friendly staff, great food - would definitely come back for another visit. Belfast is a great city - lots to see and do, we will have to revisit to see more!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank janeb2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

Great location if coming from the south you can park opposite the hotel for £17 per day £20 if u precook in hotel own car park literally 100yds to hotel
Room 8/10
Cleanliness 9/10
Bathroom and toiletries 9/10
Bar 5/10
Breakfast 7/10
Bar food 6/10
Bar was the most disappointing aspect so a really great place for TT ERS V pleasant staff and surroundings the Europa has a nicer Bar but this is a nicer place will be back

Stayed: March 2018, travelled as a couple
Thank Gearoid G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018

Beautiful Hotel in great location for sightseeing and pick up for tours etc. The staff are great and concierge exceptional for help and information. Tours and hop on hop off buses can be arranged by the hotel. Bus station close by for bus to City Airport. Hope to return, cannot fault, highly recommend.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Ruth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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