Thank you for making my stay in Londonderry comfortable. I was able to relax before the exam day. Staff are lovely. The hotel is very near to essential places. The Lady serving our breakfast is very welcoming and kind.More
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I was in Derry for work and had a very late check in and a very early check out. Alan on the front desk got me checked in really quickly and the room was fantastic. Really modern, clean and stylish. Bed was massive and super comfy. It was a very good 4 1/2 hours sleep! Alan booked me a taxi for the next morning and had some freshly baked croissants and coffee ready for me even though breakfast didn’t start for another hour. As the title says can’t say enough nice things about my stay, even though it was very short. Will definitely be back.
Dear NHolland-Beggs,
Thank you for taking the time to write us this wonderful review. Alan will be delighted that you took the time to give him a personal mention. We look forward to welcoming you back to the hotel again when you are next visiting Derry and the North West.
Kind regards,
Emmett McErlane
Operations Manager
Everything is perfect, from grand amenities and the nice staff. Breakfast was yum, you can have various options of food and beverages where you can request too. They’ll assist you with a warm welcome. This hotel is highly recommended.
Dear lancenathanielc,
Thank you for this excellent review and feedback. We hope to welcome you back to the hotel again when you are next visiting the area.
Kind regards,
Emmett McErlane
Operations Manager
The hotel was so clean, the rooms were also so cozy and comfy. The staff are all welcoming and accommodating. The breakfast was delicious. You can choose what you want to eat (sausage, toast, beans, bacon etc.) and have refills of hot drinks (latte, hot milk, tea, coffee). I have nothing bad to say. Definitely a good hotel to stay in. It is also near tesco and there is a bus stop just in front of the hotel.
Dear DaphAudree,
Thank you for taking the time to leave us this excellent feedback. I am delighted to read about your very positive experience in our hotel, and we look forward to welcoming you back again when you are next visiting the area.
Kind regards,
Emmett McErlane
Operations Manager
I had wonderful stay at the Holiday Inn in Derry. The staff were excellent and very helpful. I had a issue with the lights in my room but the staff were onto it straight away and happily moved me to another room.
The facilities in the room were excellent and everything you need. Also a very comfy big bed :)
Would definitely stay again!
Dear Companion368881,
Thank you for taking the time to review your recent stay with us. We are delighted with the excellent score, and I am pleased to read about how our team resolved your issue straight away. We look forward to welcoming you back again when you are next visiting Derry and the North West.
Kind regards,
Emmett McErlane
Operations Manager
Staff were exemplary. They could NOT do enough for us. Rooms are spic n span but turn the TV brightness down guys
Food was lovely and ample. The location is ideal for shopping and exploring Derry.
Really enjoyed our stay.
Thank you all
Dear needs_a__good_break,
Thank you for the amazing review and special mention of our staff members. Feedback such as yours serves only to further motivate our team in the delivery of excellent service. We look forward to welcoming you back again when you are next visiting Derry.
Kind regards,
Emmett McErlane
Operations Manager
