This hotel is in a brilliant location and the view from our room was stunning. It advertises itself as the only four star full service hotel on the West Coast of Scotland but our visit sadly fell short of a four star experience.
Check in was from 3pm but we were unable to get into our room until 7pm.
When we did get in it was clean and tidy but we did did find a half eaten piece of fudge in the bedside drawer.
And despite staying five nights our room was only serviced once - the night before we left - we actually had to seek out clean towels and restock of loo roll.
Breakfast was fine with plenty choice. The staff were very friendly - a couple having come from the other Muthu hotels around the world due to the staff shortages.
We don’t want to be overly critical as the hotel is clearly trying to get up to speed again after the pandemic ( the restaurant wasn’t available for dinner for example). Thanks to the staff plus location, in what is a spectacular part of the world, we might consider staying again even though the experience and value for money fell below our expectations on this occasion.More
- Free parking
- Free Internet