I'd really like to give this a higher rating. We've been coming here for many years, and the food is superb quality. I found the new decor after the recent refurbishment too dark, but have pretty much got used to it. However there are huge problems on the service front, particularly since the refurb. It typically takes ages to have your order taken, then an incredibly long wait for drinks, then much later food. Even when the place is not very busy at all. And if you order cakes and more drinks later they typically take an eternity to arrive too. I'm not sure why this is, but suspect too low staff numbers may be a factor, with the staff there are stretched thinly. It is such a shame, because they are friendly, and as I've said the food is great. But at the moment I can only recommend Gracie's reluctantly, with the warning be prepared to wait a while. I hope things improve.
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