Arrived outside hotel and could not identify where to park as permit parking only outside. This was at 4.25 pm. I was told check in was from 4.30 only and that I could park in the local supermarket carpark and then move to the permit holders later. The owner then said that although permit parking is until 6 pm no one checks after 4.30 and that was why checking was after 4.30. Parked at supermarket and walked to hotel. Rang doorbell and no answer. Tried to phone but engaged. Stood for 15 minutes on doorstep. When owner did answer he was still on phone, no apology for keeping me waiting.
I was then presented with a receipt showing the owner had already taken the money from the credit card I used to book the room. No option to pay cash as I had planned.
Breakfast described as Full English was bacon, sausage, egg and tomato, however if you prefer Continental then there was a good range of fruit and cereal.
Single room was small but adequate however the nouse of extractor fan from neighbouring room disturbed my sleep. Could not mention this to the owner at the time as there is a notice saying no one available after 10 pm for any issues.
Given instructions on how to get to my room and told the lock didn't work properly. Breakfast only available 8-9 am but since the car has to be moved by 9 when it becomes permit holders breakfast time is limited. Won't stay here again or recommend to anyone.
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- Also Known As:
- Melrose Villa Inverness, Scotland