I've stayed in lots of hotels and B&Bs in Inverness over the years and I was really shocked at the disgraceful standard of the Melrose Villa.
First of all, you cannot check in until 4.30pm which is completely unrealistic. I couldn't even drop my bags off. When you arrive at the dingy 80s decorated B&B there's a sign at reception telling you you'll be charged an extra £20 if you check out after 10am and breakfast is only served from 8am - 9am. This B&B is purely set up to suit the owner and in no way is it geared towards the residents' experience.
Breakfast was poor and everything felt very unclean. There were some Japanese and German guests eating breakfast while I was there and I was sorely tempted to tell them that this B&B was NOT representative of others in Inverness. What a shame for visitors to Scotland having to experience this.
While all of the above would have warranted a bad review, it was when I stepped into my bedroom that the real horror hit me. Filth is first word that springs to mind and it was everywhere. The room I stayed in (Room 3) was clearly never cleaned properly in years. Everything felt really dirty. Weirdly, there was a whiskey decanter filled with water on the dressing table but looking at the layer of dust on the bottle I would guess that water was around 6 months old.
Looking for a hairdryer (I didn't!) I pulled the drawer of the dresser only to find it come away in my hand and behind it was disgusting dirt and filth.
I was booked in for two nights and while the room was already paid for, I immediately went online looking for other accommodation but nothing was available.
After SLEEPING IN MY CLOTHES, the next day I showered and before I left I put the both the hand and bath towels in the shower tray (as I been told housekeepers prefer) for the housekeeper to take away and replenish. When I arrived back at the end of the day for my second miserable night, the dirty towels had been picked up off the shower tray and slung over the radiator for me to use again!!
I cannot stress this enough - this is the worse place I've ever stayed. PLEASE save your money and go elsewhere. Even a hostel would be better. I hope this helps.
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- Also Known As:
- Melrose Villa Inverness, Scotland