I was embarrassed for tourists coming here thinking it was representative of a Scottish restaurant. We arrived after a long drive and anticipated having a sandwich and coffee! It was 2pm and the food was finished, no sandwiches and no cakes!!!! The person working on the till also had to make the coffee and was required to leave the till while he did so, which resulted in long queues! We required to use the toilet when there, my husband had to queue for a long time to use the disabled toilet as this was the only toilet working since the gents were out of order! The ladies toilets were very poor with toilet paper littering the floor. According to the check board hanging on the door it had been checked only in the morning! I was so annoyed I spoke to the manager who told me that they had had 14 coaches in that day so the mess in the toilet was to be expected and also that they had no food in the restaurant! The excuse of a bank holiday was also used. Bank Holidays happen throughout the year! No excuses, it was obvious that more staff should be employed! Will be avoiding in the future and will not be recommending to others!!!!!
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