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All reviewsleisure facilitiesswimming poolsteam roomtrouser pressbus stationcity centrewaiting stafftop floorsqueaky floorboardshotel staffbooked this hotelold buildingtwo night stayweekend breakdouble roomstayed for one nightstaff were excellent
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Reviewed 13 October 2017

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 October 2017 via mobile

Good value for money and very roomy everything was great there was nothing to complain about. Staff was gd and the spa was brilliant .bedroom really big and spacey
Drinks were cheap and the food was gd

Stayed: October 2017, travelled as a couple
Thank Iain D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MikeSheff, Owner at Best Western Queens Hotel, responded to this reviewResponded 12 October 2017

Dear Iain D,

Many thanks for leaving a review regarding your recent stay at the hotel. Your comments will be relayed to the staff team.

Please remember to book direct to get the best deal from any hotel.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

hotel is dated-i booked deluxe and the room couldn't be classed as anywhere near that description.
staff fantastic-no issues.
ideal place to stay if you are arail traveller...within stones throw of Perth station.

Stayed: October 2017, travelled as a couple
1  Thank Gavin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Great hotel, every member of staff, so helpful and eager to please. Rooms clean and very welcoming. Choice of menus, more than adequate. We will certainly return to this hotel , the spa area was also very clean.

Stayed: October 2017, travelled with friends
Thank Margaret R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MikeSheff, Owner at Best Western Queens Hotel, responded to this reviewResponded 4 October 2017

Dear Margaret R,

Thank you for the review regarding your recent stay at the hotel in Perth.
Your praise for the staff will be relayed back to them - I am delighted that you made use of our leisure club - we are the only hotel in Perth to have this facility.

Please remember to book direct should you visit us or use any other hotel in the future.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

We booked a two night stay here to explore Perth. It's located close to rail and bus stations and about a ten minute walk to shops and restaurants, so a very good location.
The staff were very friendly and went out of their way to be helpful, it's nice to see good old fashioned customer service.
The other old fashioned element was the decor and furnishings of the hotel, whilst kept clean, the place desperately needs upgrading. Our "Superior Double Room" was clean, the bed was comfortable, but did not feel in any way superior.
Breakfasts were good, nicely cooked and very fast service.
Because of the staff, and the cleanliness, we felt like we wanted to like it more than we did, but the dark dated furniture, decor and carpets kept us feeling we didn't get that "superior room" experience we had anticipated.

Stayed: September 2017, travelled as a couple
Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MikeSheff, Owner at Best Western Queens Hotel, responded to this reviewResponded 27 September 2017

Dear Ian D,

Thank you for your review regarding your recent stay at the hotel - your comments are well received and duly noted. I shall pass on your generous comments to my Staff Team.

Hoping to see you again in the near future, and remember to always book direct at the hotel to get the best possible price.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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