Ordered four items for take away on a Saturday evening. Was initially informed that this would be a 30min wait. As it appeared busy I decided to wait. After 40 mins I inquired about my order and was told 'soon'. 10 mins later I again questioned staff about my order. After much confusion 2 take away containers, which I had seen sitting before me for 30mins we put in a bag, while kitchen staff quickly reheated a burger patty and took a portion from another order to complete order. Food is completely below par. During my hour at the counter I did not witness one single burger patty being cooked from fresh. All appear to have been cooked beforehand, kept warm and put on grill for a few seconds before being slopped up to customers. I have never experienced such poor performance, across the board.
I would NOT recommend this establishment to anybody. €30 completely wasted on
- an hours wait
- cold, shrivelled precooked food
- worst consumer experience I have ever had.
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