The Four Seasons was fully booked so I thought this would be comparable. It wasn't even close. The doorman was great so it all started fine. Our bags were sent straight up another plus. The hotel and rooms are tired and need refreshing. The lobby and salon carpets are so tattered and stained you can't even make out if they had a pattern at one time. We met up with family and had cocktails in our room. I had just bought some newgrange martini glasses and made the drinks myself. We went for dinner downstairs in the Cellar restaurant which was great. Came back late and tired so we just went to bed. The blanket was so thin it really was just a sheet and the bed was uncomfortable. We went sightseeing the next day and when we returned our room had been cleaned and my martini glasses gone. After numerous calls to housekeeping and finally management I was told they found my glasses but they had fallen off a tray and had all broken. Someone came to the room with an apology and a bottle of cheap champagne. They took the empty box and explained they would find replacements which they did the next day. They also let anyone reserve tables in the salons and bars so if you come back to your hotel and want to have a mid afternoon bite you can't because every seat and table is reseved. Aren't you supposed to take care of your guests first. I'm sorry when you stay at a hotel that is supposed to be five star things like this just shouldn't happen
- Official Description (provided by the hotel):
- The Merrion, created from four Georgian townhouses, is located in the city centre opposite government buildings. Many of the 142 bedrooms and suites overlook period landscaped gardens. Guests can dine in the 2-star Michelin restaurant Patrick Guilbaud or The Cellar Restaurant and Bar. The intimate No 23 cocktail bar waits as does the Tethra Spa which boasts an 18m pool, steam room, fully equipped gymnasium and two private treatment rooms. The Merrion offers six private dining and meeting rooms. ... more less
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