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“Disappointing ”

Hyde Bar & Gin Parlour
Ranked #89 of 466 Restaurants in Galway
Certificate of Excellence
Price range: US$8 - US$35
Description: Elegant, stylish and refined - HYDE Bar and Gin Parlour is an exciting addition to the Galway social scene. It combines friendly and attentive service, a menu bursting with local flavours, killer cocktails and a chic-but-casual ambiance. This is an ideal choice for a lazy weekend brunch, an intimate dinner, business meeting with colleagues or a pour of one of our 623 Gins!
Restaurant details
Description: Elegant, stylish and refined - HYDE Bar and Gin Parlour is an exciting addition to the Galway social scene. It combines friendly and attentive service, a menu bursting with local flavours, killer cocktails and a chic-but-casual ambiance. This is an ideal choice for a lazy weekend brunch, an intimate dinner, business meeting with colleagues or a pour of one of our 623 Gins!
Reviewed 14 August 2021 via mobile

Came here last year and had a terrible experience with rude unprofessional staff. Decided to give it a 2nd chance to to assess if it was a one experience. Sadly nothing has changed. Drinks and food were late coming and the quality was simply not up to scratch, staff just as bad one year later. Will never return, avoid this place.

Date of visit: August 2021
1  Thank Damien O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Duty Manager, Duty Manager at Hyde Bar & Gin Parlour, responded to this reviewResponded 3 weeks ago

Dear Damien O

I’m very disappointed to hear you had an unpleasant experience that fell below our usual high standard at Hyde Bar. I sincerely apologise, we always strive to give our guests the best possible service and create a friendly atmosphere for everyone. We appreciate all reviews as we use these to build and improve the business to benefit future guests.

Kind Regards
Team Hyde

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 - 10 of 184 reviews

Reviewed 13 August 2021 via mobile

Myself and my husband had dinner and drinks in the hyde. It was excellent. Service was top notch and our waitress ciara couldn't do enough for us. She was lovely. The food was gorgeous. We had wine, gins and cocktails and the choice on the menu was amazing. Spoilt for choice. We had a lovely night and we will 100% be back when we are in galway again. It came highly recommended to us and it did not disappoint. 10/10

Date of visit: August 2021
Thank Shell_dalton
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Duty Manager, Duty Manager at Hyde Bar & Gin Parlour, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review your visit to Hyde. We are delighted to read that you enjoyed our cocktails & food and found a friendly atmosphere in our bar. We pride ourselves in always putting our guests first and that, through friendly staff, we ensure every customer experiences céad míle fáilte. We hope to welcome you back to Hyde Bar soon!
Cheers,
Team Hyde

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2021 via mobile

Visited Hyde with a group of my friends.

My server, Ciara, could not have been more helpful and friendly! We felt welcomed straight away and received some excellent advice as to what to order from our waitress.

Lovely food, and a wide variety of drinks and cocktails!

Date of visit: August 2021
Thank ok091
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Duty Manager, Duty Manager at Hyde Bar & Gin Parlour, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review your visit to Hyde. We are delighted to read that you enjoyed our cocktails & food and found a friendly atmosphere in our bar. We pride ourselves in always putting our guests first and that, through friendly staff, we ensure every customer experiences céad míle fáilte. We hope to welcome you back to Hyde Bar soon!
Cheers,
Team Hyde

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2021

Me and my boyfriend came up from Dublin for my birthday, we were served by Keith who is a credit to your staff. The service was great, drink orders were kept on top of and it was an all round amazing visit. Food was 10/10 I would recommend this place to family, friends ,couples … everyone !

Date of visit: August 2021
Thank Moorehollie16
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Duty Manager, Duty Manager at Hyde Bar & Gin Parlour, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review your visit to Hyde. We are delighted to read that you enjoyed our cocktails & food and found a friendly atmosphere in our bar. We pride ourselves in always putting our guests first and that, through friendly staff, we ensure every customer experiences céad míle fáilte. We hope to welcome you back to Hyde Bar soon!
Cheers,
Team Hyde

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2021 via mobile

Great Staff, lovely interior and lovely food
Well with a visit if your in Galway

Very diverse selection of cocktails...

Date of visit: August 2021
Thank 890conorm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Duty Manager, Duty Manager at Hyde Bar & Gin Parlour, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review your visit to Hyde. We are delighted to read that you enjoyed our cocktails & food and found a friendly atmosphere in our bar. We pride ourselves in always putting our guests first and that, through friendly staff, we ensure every customer experiences céad míle fáilte. We hope to welcome you back to Hyde Bar soon!
Cheers,
Team Hyde

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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