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Harbour Hotel Galway
Ranked #16 of 46 Hotels in Galway
Certificate of Excellence
Reviewed 9 August 2017

We stayed at the Harbour Hotel for one night during a recent visit to Galway. We were aware that this was race week and hotels were in high demand ( and high price). We were extremely disappointed in this hotel! The lobby is all update and modern but the rooms were old, shabby and dark. The hotel has no air conditioning and the windows open to the street so the road noise is quite loud. Everything was below par - the food, service, especially the poor quality of the rooms. I would avoid this hotel if you stay in Galway - much nicer options are available.

Room Tip: Not sure they have good rooms
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  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank TCDeLuca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarbourHGalway, Operations Manager at Harbour Hotel Galway, responded to this reviewResponded 16 August 2017

Dear Guest,

Thank you very much for your feedback, both positive and negative, constructive feedback is always welcomed as it offers us the opportunity to better understand our guest expectations, and to determine the areas that need improvement.

Kind Regards
Dominik Sietnik

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48 - 52 of 1,513 reviews

Reviewed 9 August 2017

Situated on the outskirts of busy Galway, the Harbour Hotel is in an ideal location, friendly staff contribute to the welcome and stay, however we visited when the day was damp and no sun, and the rooms were small, very warm and no air-conditioning, due to the proximity of the road it was not pleasant to open the windows. Such a shame for a relatively new hotel, not to have installed a/c from new.

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarbourHGalway, Operations Manager at Harbour Hotel Galway, responded to this reviewResponded 16 August 2017

Dear Guest,

We would firstly like to thank you for taking the time to review our hotel and for highlighting areas where we failed to meet your expectations.
We are very disappointed to read about your room experience and our sincere apologies about this. We have reviewed your feedback with our team and we would like thank you for the positive feedback on some of the aspect of the hotel.

Kind Regards
Dominik Sietnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

Everyone told me it would be great in Galway so perhaps expectation was too high, we were a bit disappointed. No smiles, just efficiency, something we didn't experience yet. Oh well, not my favorite. Room was small and hot. Breakfast was good.

Stayed: August 2017, travelled as a couple
Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

While the hotel offered what we needed, prices were elevated for a race in town so we didn't get our money's worth. Hotel sits on a busy road so there is a lot of road noise with the windows open as the room lacked air.

Stayed: August 2017, travelled as a couple
Thank Joni W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017

On the plus the location affords an easy five minute walk to Galway's "tourist district;" and we found the front desk helpful and the breakfast buffet quite nice. A concern might be a summer visit as there's no a/c (you typically really don't need it) but with open windows there is fairly noticeable street noise. We were there over a weekend with lots going on so the price may have a been a bit above average; but if the rate appears inviting this could provide a more than a acceptable overnight.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Hugh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbour Hotel Galway

Address: New Dock Road | The Harbour, Galway H91 E9PR, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Galway
#14 Romantic Hotel in Galway
#16 Business Hotel in Galway
Price Range: $134 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Harbour Hotel Galway 3*
Number of rooms: 96
Official Description (provided by the hotel):
Experience a warm welcome and fantastic customer service throughout your stay at the Harbour Hotel Galway. We are conveniently located in the heart of Galway City, perfect for a getaway break with so much to do on our doorstep. 96 bedrooms and executive rooms, onsite parking and fitness suite. Stay connected with complimentary high speed Wi-Fi provided throughout. Dine in Dillisk on the Docks, our restaurant and bar with stylishly rustic décor and comfortable furnishings. Dillisk on The Docks combines both modern-creative and traditional styles of cooking using only local producers. Galway’s newest social hub, with outdoor heated garden, social seating with pockets of inviting living room seating and a wide choice of cocktails, gins, wines and whiskeys. Location: Galway is famous for its culture, atmosphere, artistic heritage and breathtaking landscapes along the Wild Atlantic Way. There is so much to explore, experience and enjoy on our doorstep. ... more   less 
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Also Known As:
Galway Harbour Hotel

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