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Reviews (1,428)
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All reviewscity centrelovely hotelbar foodroom was spaciousreception staffboth nightsvisiting galwayhotel bareyre squarewould highly recommend this hoteltop classtaxiroundaboutirelandheatingeuromary
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Reviewed 9 August 2017

We loved staying at Menlo Park Hotel! We were at first apprehensive of the construction, but the hotel worked around the construction being done, and it was almost impossible to detect that there was construction happening at all if we hadn't seen it. Our hotel room was luxurious- we were on our honeymoon and they had left a box of chocolates as well as a congratulatory note for us when we arrived. The hotel concierge was very pleasant as well and was very willing to help out when needed. Menlo Park is only a 25-minute walk from Galway City Centre, but there are many shops along the way. We were very glad to have stayed here!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Sarah1874321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 16 August 2017

Dear Sarah1874321,
Thank you for choosing the Menlo Park Hotel for your honeymoon, we are so thrilled that you had such an enjoyable experience with us despite your initial concerns.Throughout the renovation works, our number one aim has been to continue to give our guests the highest level of customer care possible and I am so pleased that this shone through for you.I have passed all of your wonderful feedback on to our entire team and they were heartened to receive it.We hope that we will have the opportunity to welcome you back in the future to see the results of the renovation works!Please feel free to contact us directly on guestrelations@menloparkhotel.com should you wish to make a booking.In the meantime, on behalf of us all here, congratulations on your marriage.
Kind RegardS,
Maeve
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

Had a fantastic stay in the Menlo - complimentary champagne and nibbles on arrival and the room was lovely. We ate in the bar one of the nights and the service and food were brilliant. Breakfast was the same - very attentive staff and great choice of food. Would recommend.

  • Stayed: August 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Mags D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

After a very long day we stumbled across this place by chance. We needed somewhere to stay and found a lovely, spacious and affordable room. The staff in the bar and restaurant were particularly friendly and welcoming and the food was absolutely amazing.

Stayed: August 2017, travelled as a couple
1  Thank PinkTravel1910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 8 August 2017

Dear PinkTravel1910,
Thank you so much for your 5 star review.We are so pleased that your spontaneous trip turned out to be such a pleasant experience for you.I have passed all of your feedback on to the entire team and our bar,kitchen and restaurant teams in particular were thrilled to receive it.We hope that we will have the opportunity to welcome you back in the future.
Kind Regards,
Maeve
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017

Located out of the heart of Dublin, this is an old style Irish hotel that has been renovated. On arrival scaffolding and builders trucks warned of what was ahead. The hotel is a U shape and one if the three wings was undergoing extensive construction/renovation.

After a smooth checkin we made our way to the room narrowly avoiding doorways and corridors with wet paint. Murphy's law struck and our room was right next to the construction. It was an average size with a firm comfortable bed. Basic room amenities were provided but there was no fridge.

While it is no doubt difficult to renovate a hotel and continue operating, I felt that construction noise, including banging on our bedroom wall to 9pm was unreasonable. The following morning work and therefore noise, started at 7:30am. I also felt this was too early.

The breakfast buffet seemed to be a makeshift setup due to construction. It was a standard hotel offer, with a few extras such as smoked salmon.

When asked at checkout about my stay, I politely mentioned the noise. The staff member said I should have been emailed about it before the trip (I wasn't), offered to get the manager (I declined, can't get back lost sleep) and she took the charges for breakfast off our bill. Reasonable in the circumstance.

Avoid until renovations are complete and look for a discounted rate. It's not worth the rack rate at present, but may be after the renovations.

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Captain_Halliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

Had the most amazing day in Menlo park. Staff couldn't be more helpful. Especially bar staff led by joey and his team. Fab new renovations. Lovely meal in bar. Wide variety on menu. Highly recommend turkey burger and pizzas.

Stayed: August 2017, travelled with family
Thank ktfloss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 8 August 2017

Dear Ktfloss,
Thank you so much for your wonderful 5 star review.We are so pleased that you enjoyed your stay with us so thoroughly and that you found our renovations to be fab, there will be pictures going on our website of our extended bar area, lobby and new rooms soon.I have passed passed your feedback on to all departments and Joey and our head chef,David in particular, were delighted to receive it.We hope to welcome you back in the future, please feel free to contact us on reservations@menloparkhotel.com should you wish to book again.
Kind Regards,
Maeve
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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