I recently stayed in the hotel for just one night, it was not my first choice but due to high demand for hotels in the city options were limited. That said I have stayed in the Clayton Galway before with no complaints, so other than location I was quite happy to stay here again. However, I thought the hotel in comparison to other Claytons around the country in which I have stayed needs perhaps an upgrade.
I took a room only rate so I could have a lie in and not have to get up too early for breakfast the next morning. This lie in was short lived as I was disturbed by loud continuous banging along with loud talking up to the point of checking out of the room. It was only when I came out of my room and almost collided with workmen carrying a roll of carpet that I realised what the noice actually was. It was quite a challenge getting from my room to the lift with rolls of carpet and equipment filling the corridor. At no point on making the reservation or checking in at reception was I informed that there would be work being carried out on a Sunday morning on the floor I was staying on. I had paid on check in so just dropped my key in the box avoiding the ques on check out and didn't get the opportunity to mention this to reception. I have to say I was disappointed with my recent stay, surely the front desk would have been aware of all scheduled work being carried out in the hotel and should be informing guests.
- Official Description (provided by the hotel):
- Contemporary 4 star hotel with leisure facilities, free car parking and broadband. Located opposite the race course in close proximity to Galway City & just 2 km from Galway Airport. ... more less
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- Also Known As:
- Clayton Hotel Ballybrit