Oh my god where to start..well arrived Sarurday had to go to the bar to inform them that we had booked a room for one night eventually when they spoke to us that is barman replied go upstairs and I will be with you so my friend and I opened the two doors to go through to get to reception to firstly be greeted by a terrible smell we just looked at each other. Barman eventually came up then cudnt find booking so wish he hadn't so then showed to our room in the pitch black as no light worked outside our door so we used our mobile phones to put key in lock it got worse in the room it was utterly filthy we went down to bar to ask for another room Barman said he will have to ask manager who was actually sitting on bar stool drinking his beer we heard him sat tell them we are fully booked they didn't even be bothered to put a light bulb in manager very rude he just didn't want to no.
My friend and I just said it's one nite so we stayed out most of the nite and went back to room for a couple of hours before 45 mins drive absolutely shattered no way we was sleeping in that bed we didnt even want to shower we got changed and couldn't wait to get home and shower and wash hair have supplied photos please everyone please don't stay here it's a wonder it can actually be aloud to trade unbelievable such a dump.
- Official Description (provided by the hotel):
- Thomas James Hotel: all rooms en-suite, LCD TV, internet access, telephone, room service available on request, close to train station, Stratford-upon-Avon, Birmingham, NEC, NAC, Warwick, Kenilworth, Coventry Airport. Conference facilities available, free room hire for parties, TJ's Bar & Bistro. ... more less
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