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Reviews (3,178)
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Traveller rating
1,798
912
286
108
74
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All reviews great location stayed here city centre car park victoria station air con meal deal family room minute walk all you can eat room was large per night good nights sleep bars and restaurants excellent stay night's sleep comfy bed
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17 - 22 of 3,178 reviews
Reviewed 1 June 2021

I was so shocked at how beautiful this hotel was, often you come across hotels with nice pictures but never experience it but you do with his hotel 100%. Staff were lovely and everything was beautiful

Date of stay: May 2021
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Review collected in partnership with this hotel
1  Thank caz242013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2021

Need to give more info regarding services & times of breakfast & bar. Cleanliness inside hotel very good but windows in desperate need of a wash! Also need to clean area outside front door - cigarette butts, masks, litter. Overall though another enjoyable stay at this hotel

Date of stay: May 2021
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Review collected in partnership with this hotel
1  Thank anglea669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2021

Check in from 2pm??

Arrived at 3.35pm checked in fairly quickly.. Got to the room to be welcomed by a strong smell of poo! The toilet had not been cleaned you could visually see this and smell it, then the cleaner walks in uninvited!

Says the rooms not been cleaned yet!

All the way back down to reception! Oh we are running behind won't be long! No offer of a clean room or an apology!!

So we were palmed off with a dirty room and smelling of human poo!!!

Unacceptable to say the least! So we stood outside for 29 minutes while the room was cleaned.

The next morning our room key wouldn't open the door, Again back to reception, This time reception was having problems getting our key working!

All the way back to the room,Guess what? Yep! Still won't open our door.

After losing all faith in reception at this point I decided it was completely pointless asking them for help a third time after being repeatedly let down by desk staff, I decided to go looking for the cleaner who agreed to open the door for us under the circumstances...at this point it was check out time and I was starting to think our belongings would be stuck in the room all day after reception saying they were to busy checking in new customers than being able to attend our room themselves.

I strongly don't belive the Preimer Inn train staff to such an unhelpful level? I feel very let down and out of pocket after my experience and out certainly won't be using this hotel in Manchester a second time..

I understand delays with room availability and key card issues but checking us in to a dirty room and toilet was Unacceptable, And the lack of care in being able to get back in to our room... Thank god you do have some decent staff on your cleaning staff.

Date of stay: May 2021
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Review collected in partnership with this hotel
1  Thank mikehardman1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2021

Good location right in the city centre .
Only a 20 min walk to the train station and near lots of Bars and restaurants.
Also all the shops and the Arundale Centre .
Lifts clean and efficient,
Great time

Date of stay: May 2021
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Review collected in partnership with this hotel
1  Thank jonnie4175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2021

We enjoyed our stay here. City centre was within walking distance. You can find food outlets easily. Car park adjacent to the main building. £6/night with voucher. The only downside was, wifi almost non existence inside our room (family room, corner side, 3rd fl.).

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank gateway_to_heaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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