It’s very sad that for a 5 star hotel you don’t get what you are paying for and in times like theses, hotels have to be extra careful with their cleaning process.
Long story short, checked in yesterday, and as I payed to sleep on the night stand there was a chewed gum stuck to the furniture.
I cannot believe that hoteles like these don’t do a full cleaning service.
The day after I went down to the lobby to talk to the manager and the only thing he had to say was that it is not possible, that in his hotel this doesn’t happen, telling us that it could have been us that placed that there. We even mentioned that we usually stay at the near hotel called Burgandy, which is excelente btw. But that this time we couldn’t. So he took that to his defense and said that he would called them to check that they did Int have a situation like this before with us.More
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