I have stayed at this hotel several times and have never had a problem. The location is incredible. i love small, boutique hotels with plenty of character. The hotel helped me arrange transportation to and from the airport and they were prompt and right on time. they also made reservations on the Bauteaux Mouche with a GREAT table. Both of these were accomplished via email with a great deal of ease and professionalism.
While in Paris this time, my partner contracted a 24 hour bug (I got it when we returned). With limited French on my part they were able to help me locate a drug store and a grocery store conveniently located to the hotel. They also asked about his health throughout the day.
This hotel will always be where I stay whenever I am in Paris - this was our 5th trip to Paris and third stay in this hotel.More