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Hotel Massena
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Reviews (229)
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All reviewsmadeleine metroexcellent locationmini barrooms are smalleiffel towerheart of parisboutique hotelmadelinestreeteurope
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Reviewed 11 August 2015 via mobile

Very good four night stay - rooms small but when in Paris who wants to spend all day in it !
The bathrooms are lovely - spotless
Air con good with quiet from Main Street. I would book this hotel again as a single traveller in same room type, if for two people I'd request a suite or twin as the French double beds are smaller than we are used to as they are only a standard double. The breakfast was a welcome addition - intimate hotel and very clean.

Stayed: August 2015, travelled as a couple
Thank 1st_Point_Review
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2015 via mobile

Why this heading? Well my travel companion and I had separate rooms (which by the way are rather small) and in her room the safebox was placed beyond her reach. So she unfortunately used the minibar as the safe, putting some cash in a purse in the back of the fridge. On the second day the minibar had been restocked, and part the cash had been removed, something which could only have been done by the staff person restocking the minibar. We complained to the reception, which chose to do.....nothing....after our return home we wrote a complaint mail to the management. The only response was an offer of a free nights stay.
On the positive side, the location is great!

Stayed: July 2015
Thank BentSoling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2015

Located near Madeleine metro which is very convenient. It is also located near Printemps (5-10 minutes walk) and Galeries Layette (10-15 minutes walk). It is also located near Fauchon where you get buy nice chocolates and macorons.

Room is small but clean, however it can be noisy as it is located near the main road.

Staff is super helpful.

  • Stayed: June 2015, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank chris062015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2015

Stayed here on a business trip. The Massena is optimally located a couple of steps from the Madeleine metro stop so you can zip to your meetup in no time. Very nice neighborhood with loads of shops and restaurants right across the street. Room was small (typical in Paris) but very clean, modern, and stylish bathroom. My room was not facing the street so it was quiet. Staff was friendly.

  • Stayed: April 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank ChisaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2015 via mobile

Very nice, cosy, clean, friendly, helpful, and centered in the Madeleine-opera area . I loved their breakfast; brief, fresh croissant and baguette, typical French yummy breakfast to start your day :) this was my second time to stay in Hotel Massena and I definitely recommend it for business or pleasure :) Big thanks to all your team stuff .

Stayed: May 2015, travelled as a couple
Thank Jaylantayeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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