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Reviews (522)
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195
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All reviewstram stopde villeamerican hotelunderground parkinga platinum marriott memberaverage courtyardmain tram linesmodern hotelfitness roomoverlooking the squarenice courtyardold townper dayrooms are spacious and cleanthe room service menublue trampleasant stay
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19 - 24 of 522 reviews
Reviewed 9 September 2017 via mobile

Definitely an American hotel in France, but if you just need an airport hotel, this is an excellent choice. Rooms are spacious and clean and English is spoken throughout the hotel. Airport shuttle for early morning flights is handy.

Stayed: September 2017
Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe G, Directeur général at Courtyard Marriott Montpellier, responded to this reviewResponded 11 September 2017

Dear Claire M,
We are very pleased to read your review. You felt comfortable during your stay that is our main goal to achieve customers’ satisfaction. We hope that you will have the opportunity to renew this booking at Montpellier,
Best Regards
ChristopheG
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

Right near a tram stop (the best way to get around to see all of Montpellier!) and the service is friendly and very bilingual.... with excellent underground parking which is easy to navigate (sort of!)....the lanes are wide (unlike most other underground parking in Europe!) and plenty of space! The rooms are spacious and clean and the pool is an extra bonus!

Room Tip: Overlooking the city and the tram stop is nice or overlooking the pool...
  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank DennisG50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe G, Directeur général at Courtyard Marriott Montpellier, responded to this reviewResponded 7 September 2017

Dear DennisG50,
We are glad to receive your great feedback about your recent stay at Courtyard Montpellier. Our private underground parking and hotel’s location represent attractive features that you correctly highlighted.
Many thanks for this review. Hoping to see you,
Best Regards
ChristopheG
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

CAREFUL this hotel only allows 2 persons per twin room (2 beds of 1.2m width), so not appropriate for 2 parents with 1 pre-teenager, not even 1 parent with 2 pre-teenagers.
We arrived at the hotel past midnight, having confirmed a twin room by phone earlier in the day after explaining I was coming with children. To our surprise at arrival, the hotel would not let us stay with our 2 kids aged 9 and 7 in the same room, but instead forced us to book a 2nd room, doubling our cost.
As a platinum Marriott member, this is the 1st time this has happened to my family at a Courtyard: they have always accommodated us in the past. To add insult to injury, they would not even offer free breakfast or parking as a courtesy for the unpleasant surprise.
The official line of defence I was given is "Courtyards are Business hotels, so standard rooms have been registered with fire/insurance for 2 ONLY, and we have no suite available to upgrade you tonight." Fine. Just let it be known to all the families out there. Accor hotels are more family-friendly in Montpellier.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
1  Thank AlexandreB123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe G, Directeur général at Courtyard Marriott Montpellier, responded to this reviewResponded 16 August 2017

Dear AlexandreB123,
Thank you very much for your review. We assume that you probably met other rules in Courtyard Hotels. However, Courtyard Montpellier is a franchised one and our internal policy predominates. Insurance and security issues that were hold complies with our requirements. We hope that our option provided for connecting rooms allowed you to spend a great stay.
Best Regards
ChristopheG
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

Fifth year in a row We have stayed here and it is a Nice and rather cheap hotel We a super location between the Beach and the City center in Montpellier. The pool is a bit crowded. Rooms are Nice and the breakfast is ok.

Stayed: August 2017, travelled with family
Thank Troels og Natha... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe G, Directeur général at Courtyard Marriott Montpellier, responded to this reviewResponded 9 August 2017

Dear NathaB,
We are pleased to learn that you had a good impression about rooms’ comfort and quality of American buffet breakfast. Our location between historical city and seaside resort allows to enjoy relaxing in the beach or discovering city centre.
Hoping to see you soon,
Best Regards
ChristopheG
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

I stayed at the Courtyard Marriott Montpellier for 3 nights and I was very pleased with my choice. The hotel is relatively new and it's very well kept. The rooms are spacious and quiet and the hotel staff is very friendly. The restaurant is also very good.
It was a very pleasant stay and I will definitely come back.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Service
Thank Joao G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe G, Directeur général at Courtyard Marriott Montpellier, responded to this reviewResponded 8 August 2017

Dear Joao G,
I am very satisfied to notice that you spent a pleasant stay among our friendly and professional staff.
It would be great to welcome you for another occasion.
Many thanks for your review.
Best Regards
ChristopheG
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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