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“Very good hotel.”

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Best Western Hotel Crystal
Ranked #5 of 40 Hotels in Nancy
Certificate of Excellence
Reviewed 10 July 2015 via mobile

Hotel near train station, inside heart center. 5 min by walk to very beautiful Place Stanislas, hotel very clean, room comfortable , all staff very polite, breakfast was perfect.
This was good time in Nancy. And one positiv, in this hotel it's air condition ;)

Stayed: July 2015, travelled with family
1  Thank MikkelKarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 - 41 of 552 reviews

Reviewed 9 July 2015

This hotel is easy to get to walk to from the train station and close to the city center.
Unfortunately I came down with strep throat and was in bed for 36 hours. The hotel desk personnel was really nice and helpful and lucky for me this hotel had some food items you could buy and heat up in your room, very reasonable and easy. I could barely swallow so was pleased they had some soups and choose the tomato which was so good I forced myself to eat it all and ordered it again the next day.

  • Stayed: June 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank Dee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2015

We were made to feel welcome the minute we arrived and were given plenty of helpful advice and information right up until the moment we left. The room was comfortable, quiet and air-conditioned. We opted not to have breakfast as we had an early start the next morning.

Room Tip: Quiet room with windows on to courtyard.
See more room tips
  • Stayed: July 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank 205georgiek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2015

My wife and I stayed two nights ago. We booked our room via a third party website and because of this we were told that we could not reserve a space for our car in the private parking under the hotel. Apparently, this 'privilege' is reserved only for guests who book via the BW website or directly with the hotel. What nonsense! The hotel got our money; why couldn't we use the hotel's car park? It doesn't make sense.

Also, the people on the reception were chewing gum when we arrived. This is unprofessional. The rooms are far too small and the doors and badly sound-proofed.

Finally, some guests were very noisy in the lounge area. We complained about this, but the reception staff only shrugged. Not good, not good!

  • Stayed: July 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2015

A small hotel just 5 minutes from the train station and 10 minutes from Stanislas square with a tram stop just outside.
A quiet position despite the location. The staff speak good english, our room was very clean, plenty of hot water instantly available for the shower. The only real negative was that the bed was really reaching the point where it needed to be replaced. Sagging a little in the middle. Still, good value for money in a central location.

  • Stayed: June 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Silch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Crystal

Address: 5 rue Chanzy, 54000, Nancy, France (Formerly BEST WESTERN Hotel Crystal)
Region: France > Grand Est > Meurthe-et-Moselle > Nancy
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#3 Romantic Hotel in Nancy
#6 Business Hotel in Nancy
Price Range: S$111 - S$195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Crystal 3*
Number of rooms: 58
Official Description (provided by the hotel):
BEST WESTERN HOTEL CRYSTAL is ideally located in the heart of Nancy.The establishment offers 58 cosy rooms, right in the heart of the city, a few minutes by foot from Place Stanislas, the TGV Train Station, cinemas, and the Palais des Congrès conference centre.An ideal location for exploring Nancy and its historical treasures, its old town, and its XVIIIth century architectural ensemble.We're here to serve you, to listen and help you. ... more   less 
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Also Known As:
Best Western Nancy
Best Western Crystal
Nancy Best Western

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