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Best Western Hotel Crystal
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    Savings alert! 16% below average rates

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    US$80
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    Certificate of Excellence
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    US$200
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    Certificate of Excellence
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    US$137
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    Reviews (565)
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    All reviewsfront desk staffsuperior roomshort walk from the train stationtourist sitesdouble glazed windowsbeautiful citybasic roomhot drinksfantastic locationthe hotel staffcomfy bedbreakfast buffetaround the cornerstreetcentrefrancestanislas
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    13 - 18 of 565 reviews
    Reviewed 15 August 2016

    On a road trip we only had one night in Nancy, but were very pleased with Hotel Crystal. Upon arrival we were greeted by charming staff who should be congratulated on their welcome!

    We were able to reserve parking there, so the car was off the road and locked in a very secure garage.

    Our room was adequate, slightly eccentric in layout and design, but clean, quiet and comfortable.

    Breakfast appeared rather expensive so we found a nearby cafe which is not a problem. Would stay again.

    • Stayed: July 2016, travelled as a couple
      • Location
      • Sleep Quality
      • Service
    Thank Bearclyff
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 11 August 2016

    Near everything really. 5 minutes to the main Stanislas Square. Don't miss the light show there every evening in summer 10.45pm - spectacular. I have seen many light shows on buildings in Europe this was probably the best. Very Nice hotel, the front desk staff are excellent, in particular Anna-Sophie, so helpful and smiley all the time. Gave some very useful information and was always at hand if you needed any suggestions. A real asset to the hotel. Hotel parking is nearby but you must reserve as there are not many spaces. We got a nice upgraded room which was really nice. Breakfast was included in our rate, if it wasn't id recommend going to a cafe as the choice is limited. We had 3 nights in Nancy, 2 is all you would need to see most things comfortabley but we just relaxed lots. Nearby Mets would also be worth an overnight stay. Internet is very slow - at least on the third floor. So much so i used my data package most of the time in the hotel. I would stay in this hotel again when back in Nancy.

    Room Tip: Dead central hotel, the room we got was lovely and very modern
    • Stayed: August 2016, travelled as a couple
      • Rooms
      • Cleanliness
      • Service
    Thank max29
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 5 August 2016 via mobile

    We stayed here for one night on route to Switzerland. The hotel staff were extremely helpful in recommending places to eat and provided a map of the local area. We had a junior suite which was very spacious and set over two floors. The hotel was very clean and peaceful once inside. The breakfast was a little expensive so we gave it a miss.

    Stayed: August 2016, travelled with family
    Thank Mandi w
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 21 July 2016

    Just spent a couple days in Nancy and since I came and went by train, I wanted something within walking distance. This hotel was the perfect choice as it's only about a block from the gare but the area around the Nancy train station isn't quite as industrial as in some cities, perfectly normal, so the area was fine, also. In fact, the station is set back from the big plaza and any hotel, even right in front of it would ot have had a noise issue, at least from the train. Teh rooms of this hotel were very comfortable and they had an electric kettle which I liked, and a nice bathroom, good AC and TV. Bed was comfortable and the front desk staff very polite and helpful. Couldn't ask for anything better. The location is also good for access to the trams and buses, if you use them, and really only a short walk anyway to the main square or the covered market area. I asked for a room that did not look over the front street for noise reasons, and that worked great, I was on the 3rd floor and it was very quiet. I would definitely avoid a room right next to the elevator, there are a couple. My rating is that this is a great hotel within its star category of course (3* in France), it's not a luxury hotel, of course, but I rate according to price/level of the hotel and meeting those standards.

    • Stayed: July 2016, travelled solo
      • Location
      • Cleanliness
      • Service
    Thank ChristinaW
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 17 July 2016

    Wonderful place. Great location, easy to and from train, as well as city center. Hotel staff is super helpful, pleasant, friendly and multi-lingual (but are willing to let you practice your french with the....a lot said there!!). Our room was immaculate, quite large (we were upgraded -- not sure why (probably because someone wanted a street view....but, that's being cynical ), but we gladly accepted. Bed was large, comfortable; fridge was cold, and the shower was the best one we encountered on our 3 week tour. I would stay there again if I were to return to nancy.

    • Stayed: July 2016, travelled as a couple
      • Value
      • Sleep Quality
      • Service
    Thank Nancy K
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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