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“A Little Gem!”

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Best Western Hotel Crystal
Ranked #4 of 40 Hotels in Nancy
Certificate of Excellence
Reviewed 24 August 2016

This is an Hotel hidden away in the back streets but only a short walk from the main Stanislas Square and the excellent restaurant area. The staff were so kind and very helpful, we had booked a standard room which as they were quite quiet they upgraded to a room overlooking a small square.
The facilities were excellent and the assistance offered exemplary.
The room was clean and well organised with tea, coffee and a kettle available, this meant one can have a cup of something hot without stirring out of the room.
The prices were very reasonable so all in all a good experience!

Room Tip: Ask to be on the front overlooking the small square!
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  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Stuart E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 539 reviews

Reviewed 15 August 2016

On a road trip we only had one night in Nancy, but were very pleased with Hotel Crystal. Upon arrival we were greeted by charming staff who should be congratulated on their welcome!

We were able to reserve parking there, so the car was off the road and locked in a very secure garage.

Our room was adequate, slightly eccentric in layout and design, but clean, quiet and comfortable.

Breakfast appeared rather expensive so we found a nearby cafe which is not a problem. Would stay again.

  • Stayed: July 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Bearclyff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2016

Near everything really. 5 minutes to the main Stanislas Square. Don't miss the light show there every evening in summer 10.45pm - spectacular. I have seen many light shows on buildings in Europe this was probably the best. Very Nice hotel, the front desk staff are excellent, in particular Anna-Sophie, so helpful and smiley all the time. Gave some very useful information and was always at hand if you needed any suggestions. A real asset to the hotel. Hotel parking is nearby but you must reserve as there are not many spaces. We got a nice upgraded room which was really nice. Breakfast was included in our rate, if it wasn't id recommend going to a cafe as the choice is limited. We had 3 nights in Nancy, 2 is all you would need to see most things comfortabley but we just relaxed lots. Nearby Mets would also be worth an overnight stay. Internet is very slow - at least on the third floor. So much so i used my data package most of the time in the hotel. I would stay in this hotel again when back in Nancy.

Room Tip: Dead central hotel, the room we got was lovely and very modern
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  • Stayed: August 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank max29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2016 via mobile

We stayed here for one night on route to Switzerland. The hotel staff were extremely helpful in recommending places to eat and provided a map of the local area. We had a junior suite which was very spacious and set over two floors. The hotel was very clean and peaceful once inside. The breakfast was a little expensive so we gave it a miss.

Stayed: August 2016, travelled with family
Thank Mandi w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2016

Just spent a couple days in Nancy and since I came and went by train, I wanted something within walking distance. This hotel was the perfect choice as it's only about a block from the gare but the area around the Nancy train station isn't quite as industrial as in some cities, perfectly normal, so the area was fine, also. In fact, the station is set back from the big plaza and any hotel, even right in front of it would ot have had a noise issue, at least from the train. Teh rooms of this hotel were very comfortable and they had an electric kettle which I liked, and a nice bathroom, good AC and TV. Bed was comfortable and the front desk staff very polite and helpful. Couldn't ask for anything better. The location is also good for access to the trams and buses, if you use them, and really only a short walk anyway to the main square or the covered market area. I asked for a room that did not look over the front street for noise reasons, and that worked great, I was on the 3rd floor and it was very quiet. I would definitely avoid a room right next to the elevator, there are a couple. My rating is that this is a great hotel within its star category of course (3* in France), it's not a luxury hotel, of course, but I rate according to price/level of the hotel and meeting those standards.

  • Stayed: July 2016, travelled solo
    • Location
    • Cleanliness
    • Service
Thank ChristinaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Crystal

Address: 5 rue Chanzy, 54000, Nancy, France (Formerly BEST WESTERN Hotel Crystal)
Region: France > Grand Est > Meurthe-et-Moselle > Nancy
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#1 Family Hotel in Nancy
#3 Romantic Hotel in Nancy
#6 Business Hotel in Nancy
Price Range: $109 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Crystal 3*
Number of rooms: 58
Official Description (provided by the hotel):
BEST WESTERN HOTEL CRYSTAL is ideally located in the heart of Nancy.The establishment offers 58 cosy rooms, right in the heart of the city, a few minutes by foot from Place Stanislas, the TGV Train Station, cinemas, and the Palais des Congrès conference centre.An ideal location for exploring Nancy and its historical treasures, its old town, and its XVIIIth century architectural ensemble.We're here to serve you, to listen and help you. ... more   less 
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Also Known As:
Best Western Nancy
Best Western Crystal
Nancy Best Western

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