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“Excellent hotel choice in Nancy”

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Best Western Hotel Crystal
Ranked #5 of 40 Hotels in Nancy
Certificate of Excellence
Reviewed 20 October 2017

We spent 3 nights at the Hotel Crystal while visiting Nancy. The hotel is well located near the train station and also easy walking distance to the Place de Stanislas and other tourist sites. The room was well decorated and roomy. The bathroom had a nice shower. The bed and pillows were very comfortable. The breakfast buffet was expensive at 14 euros, but the choices were very good. It was enough to keep us going without needing a large lunch. There is also a bar where they will make you a drink if you ask for one. The staff was very helpful and friendly, both at reception and in the breakfast room. It is a busy hotel, greeting both tourists and business travelers.

Room Tip: There is noise on the street side early in the morning when the street sweepers and garbage collecto...
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  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 552 reviews

Reviewed 29 August 2017

Excellent friendly and helpful service from reception staff. Our room was brightly decorated. Everything was very clean. Had a great night's sleep, bed very comfortable. Breakfast was one of the best I have had in France or anywhere. Fantastic location for seeing the beautiful city of Nancy, can thoroughly recommend this hotel

  • Stayed: April 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank vkw42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017

Friends recommended this hotel and it was a good tip. Our room on the second floor was large by French standards, with big windows that open.
The toilet was behind a separate door from the sink/shower and the ventilation was poor; a bit of a minus.
We did not eat breakfast at the hotel; there's a fine little cafe at the end of the block.
Another time I would ask for a room on a higher floor, or one that does not face the square, which was noisy enough at night to be a disturbance.
Front desk staff were consistently cheerful and friendly.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Kitsilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017 via mobile

We opted for this place because of the affordable rate and we weren't disappointed. Location is good, central yet quiet. Our room was on the small side but clean and modern. The bed was not huge either but quite good. Staff was very friendly and breakfast was really good by French standards.

Stayed: July 2017, travelled as a couple
1  Thank terbang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

We spent several nights here while attending a conference in Nancy. The hotel is a short walk from the train station, which was perfect for us as we had a very early departure to Paris at the end of our stay. Our room was very comfortable, overlooking the front entrance; it was surprisingly quiet despite being next to the elevator, and we slept very well throughout our stay. The bathroom was very nice (toilet and sink in a separate room), with a tub and shower combo, and lovely big towels. The hotel staff did respect the environmental policy intermittently, though our towels were taken and replaced after the first couple of days. Front desk staff were helpful and efficient throughout. I had some laundry done, which to my astonishment was returned after about 3 hours, though 24 hours was given as the normal expectation. The wifi was barely adequate in our second-floor room, but I had a far better connection on the ground floor (there is comfortable seating near the minimalist business centre). Breakfast (very good) is served from 6:30 a.m., a nice touch that allowed us to take advantage of breakfast before leaving to catch our 7:16 a.m. TGV to Paris-Est. Highly recommended!

  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank dgqc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Crystal

Address: 5 rue Chanzy, 54000, Nancy, France (Formerly BEST WESTERN Hotel Crystal)
Region: France > Grand Est > Meurthe-et-Moselle > Nancy
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#3 Romantic Hotel in Nancy
#6 Business Hotel in Nancy
Price Range: S$111 - S$195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Crystal 3*
Number of rooms: 58
Official Description (provided by the hotel):
BEST WESTERN HOTEL CRYSTAL is ideally located in the heart of Nancy.The establishment offers 58 cosy rooms, right in the heart of the city, a few minutes by foot from Place Stanislas, the TGV Train Station, cinemas, and the Palais des Congrès conference centre.An ideal location for exploring Nancy and its historical treasures, its old town, and its XVIIIth century architectural ensemble.We're here to serve you, to listen and help you. ... more   less 
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Also Known As:
Best Western Nancy
Best Western Crystal
Nancy Best Western

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